Dedicated Infrastructure Project Manager with over 17 years of extensive experience in leading cross-functional teams and delivering complex projects within scope, budget, and schedule. Seeking to leverage expertise in infrastructure services domain to drive innovation, streamline processes, and achieve organizational goals.
Overview
23
23
years of professional experience
Work History
IT Infrastructure Project Manager
Thomson Reuters
02.2016 - 11.2023
Responsible for overseeing the planning, execution, and delivery of infrastructure projects, ensuring alignment with organizational goals and objectives.
Successfully delivered a million-dollar Windows and Linux infrastructure upgrade project on time and within budget, resulting in enhanced system performance and reliability.
Successfully orchestrated the upgrade of essential MS .NET, JSON, and Unity third-party components, aligning them with company protocols and elevating overall standards. Pioneered an efficient workflow that was embraced and adopted by the entire team.
Managed IT projects across the Software Development Life Cycle (SDLC), collaborating with cross-functional teams to ensure alignment with project objectives. Utilized Agile methodologies for iterative development, implemented best practices for version control and release management, resulting in on-time and within-budget project delivery.
Led release management activities for few months, coordinating software releases across development, testing, and production environments. Implemented release strategies, managed deployment processes, and ensured smooth delivery of software updates while minimizing disruptions.
Led a smooth transition of Active Directory domains, finishing the project ahead of schedule while significantly reducing system downtime and post-migration support needs.
Directed a transformative technology refresh initiative, migrating 50+ servers (Windows + Linux) from legacy environment to latest version resulting in a 30% increase in system performance and reduced maintenance cost about 20%.
Deputy Technology Project Manager
Thomson Reuters
01.2013 - 01.2016
Played a pivotal role in overseeing and coordinating various aspects of technology projects
Coordinated with cross-functional teams within Thomsonreuters and external groups to ensure successful delivery of the projects. Worked with few of the US services like Westlaw firms, Practical law, HighQ.
Contribute to the management of project budgets. Monitor expenses, assist in financial planning, and collaborate with the finance department to ensure adherence to budgetary constraints.
Assisted in the development of project plans, budgets, and resource allocation
Key Projects:
Migration of a legacy Novel servers to a clustered Windows 2008 environment along with remediating and transitioning of all the applications and programs
Implemented Disaster Recovery (DR) solutions for two distinct locations, ensuring business continuity and resilience against potential disruptions.
Lead Systems Engineer
Thomson Reuters
10.2010 - 12.2012
Led a dynamic team of systems engineers in the design, implementation, and maintenance of complex IT infrastructure, ensuring seamless integration and optimal performance of systems.
Lead internal Application IT Infrastructure projects
successfully led outage calls, demonstrating my ability to navigate high-pressure situations and ensure effective problem resolution. During these critical moments, I leveraged my technical expertise to swiftly identify root causes, coordinated with cross-functional teams, and implemented strategic solutions to minimize downtime
Monthly status reports (Projects & Teams)
Prepare and maintain team roster.
To conduct weekly project status meetings with the team and other
Senior Systems Engineer
Thomson Corporation International Private Ltd
05.2005 - 10.2010
Managed IT Infrastructure and the hosted applications in the data center
Troubleshooting and guiding team for any application failure and work closely with other teams like development, TechOps Operations and network
Providing alternate solution for availability of the product to the client during an outage like situation
Attend MOM, SiteScope, BAC, NetCool and HP Open View alarms for owned Servers
Sending Outage Notifications and arranging conf-calls
Administer MS SQL 2000 Server and Databases. Monitor MS SQL Server performance / activities. Validate MS SQL Server contained data in context with various corporate web based applications
Systems & Network Administrator
Web.com (India) Pvt Ltd.
01.2001 - 11.2004
Maintenance and troubleshooting problems of the Network Server and other nodes of Web.com (India) Pvt. Ltd. and its clients
Setup and maintain Domain Controllers/ADS design, DNS / DHCP Server, Database Server (MS SQL 2000) and run basic SQL scripts
Configuration and setup of RAS and services at the location of Web.Com (India) Pvt.Ltd. (For the demonstration of web based projects at remote client sites
Senior Operations Engineer at Thomson Reuters International Service Private LimitedSenior Operations Engineer at Thomson Reuters International Service Private Limited