From sourcing qualified candidates to administering benefits, my focus has been to attract and retain the best talent and committed to building a productive and engaging workforce.
Customer Satisfaction in Banking Sector - Research Project, Conducted comprehensive research on customer satisfaction trends in the banking sector, analyzing data and presenting actionable insights to improve service quality. Service Quality of HDFC Bank - A Case Study, Led HDFC Bank service quality case study, evaluated feedback, proposed service delivery enhancements.