Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Baja Fresh Restaurant
Folsom, CA
02.2022 - Current
Controlling and managing the guest complaints, ensuring satisfaction, and administering efficient
follow-up for same to receive feedback
Conducting regular inspections of food and beverage preparation and presentation and also maintaining
inventory to enhance sales
Retaining and ensuring compliance with established food quality and standard
Organizing workload as ensuring effective working of restaurant activities and maintaining excellent
standards to meet operational expectations
Documenting all income and expenses and ensuring that cash registers are balanced
Update the accounts of the restaurant for the store manager
Assigning, inducting, and mentoring new staff members
Warehouse Associate
Amazon Elkhorn Warehouse
Elkhorn, CA
01.2022 - 04.2022
Overseeing and managing the selection and handling of orders
Ensuring that products and/or merchandise are packed neatly and securely
Ensuring that all warehouse operations are well-maintained and managed
Ensuring that the warehouse space is well-organized and managed
Storing and managing data in inventory and logistic software programs.
Cashier
Extreme Hummus
Antelope, CA
02.2020 - 03.2021
Greet customers when entering or leaving the store
Manage transactions with customers using cash registers
Track transactions on balance sheets and report any discrepancies
Resolve customer complaints, guide them and provide relevant information
Collect payments whether in cash or credit
Issue receipts, refunds, change or tickets
Update the accounts of the restaurant for the head chef
Looking after the stock of the kitchen and informing it to the head chef as the stocks run out
Cleaning the restaurant and maintaining the cleanliness at all times as there could be an inspection
anytime
Sales Associate
Greet customers when entering or leaving the store
Manage transactions with customers using cash registers Assisting customers in locating the items they
require
Collect payments whether in cash or credit
Answering questions about merchandise, and ensuring customer satisfaction
Answer phone calls and provide information to callers
Main Teaching Assistant/ Math and Reading Tutor at Kumon Math and Reading Center of AntelopeMain Teaching Assistant/ Math and Reading Tutor at Kumon Math and Reading Center of Antelope