Adobe Creative Suite
SABRAE KAISER
Marketing & Design Assistant
Crawfordsville,IN
Summary
Accomplished marketing and design assistant with a robust background in the print industry. Highly experienced print production account specialist recognized for delivering exceptional customer service. Adept at developing strategies based on best practices and business intelligence, with a proven track record of building and maintaining strong professional relationships with business partners and clients. Skilled in design and production for the print industry, effective in fast-paced environments. Possesses excellent communication skills and the ability to manage multiple assignments and adapt to various projects seamlessly.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Marketing & Design Assistant
Blue Marketing
07.2023 - Current
- Assisted in creating visually appealing presentations to effectively communicate design concepts and ideas.
- Organized and maintained over twenty digital asset libraries, streamlining workflow processes and boosting productivity.
- Participated in client meetings, presenting design concepts confidently and professionally while constructively addressing feedback.
- Created marketing materials, including brochures, flyers, and product catalogs, adhering to brand standards.
- Improved brand consistency across multiple platforms by implementing clear guidelines and standards for visual elements
- Fostered positive and productive work environments by participating in team-building exercises and supporting colleagues as needed.
- Managed around 50-80 client and vendor accounts by creating invoices and purchase orders, and organizing payments and deposits using Quantum.
Print Production Account Specialist
Lakeside Book Company
06.2011 - 06.2023
- Managed 2-3 large trade book accounts along with several smaller trade accounts and print projects simultaneously, showcasing exceptional organizational skills and attention to detail, and ensuring timely delivery and client satisfaction.
- Collaborated with graphic designers to ensure accurate color reproduction and alignment of printed materials.
- Built strong relationships with clients, vendors, and stakeholders, resulting in loyal and profitable accounts.
- Facilitated smooth onboarding processes for new clients by effectively communicating expectations and requirements during the transition period.
- Stayed current on advancements in printing technology to recommend updated solutions for clients' evolving needs.
- Actively participated in cross-functional teams to develop innovative solutions addressing recurring challenges faced by print specialists
- Mentored junior team members, offering guidance and support for their professional growth and development within the Print Specialist role.
Retail Sales Associate
Verizon
Crawfordsville, IN
10.2010 - 06.2011
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained up-to-date knowledge of product and service changes.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Educated customers about billing, payment processing and support policies and procedures.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Retail Sales Associate
Walmart
Crawfordsville, IN
06.2008 - 07.2010
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
Education
High School Diploma -
South Montgomery High School
Crawfordsville, IN 08.2005 - 05.2009
Skills
Print Manufacturing
Print Production
Teamwork and Collaboration
Customer Service
Project Management
Print design
Graphic Design
Multitasking and Organizing
Training & Development
Design thinking
Social Media Design
Color coordination
Accomplishments
- Awarded the "Lead & Shine" recognition for exemplary work practices.
- Recognized as a "System Maintenance Expert" for assisting with the onboarding of Visual Lansa.
- Completed "Management Level Leadership" course in my first year with Walmart.
Software
Microsoft Office 365
Wordpress
Google Drive
Windows Operating Systems
Mac Operating Systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Timeline
Marketing & Design Assistant
Blue Marketing
07.2023 - Current
Print Production Account Specialist
Lakeside Book Company
06.2011 - 06.2023
Retail Sales Associate
Verizon
10.2010 - 06.2011
Retail Sales Associate
Walmart
06.2008 - 07.2010
High School Diploma -
South Montgomery High School
08.2005 - 05.2009