Sabre Novello
Gloucester,United States
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Manager
Oxford Global Resources Inc
Beverly, MA
09.2022 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Collaborated with marketing team to develop promotional materials for clients.
- Generated leads through cold calling activities.
- Acted as main point of contact in matters relating to client concerns and needs.
- Utilized CRM tools to track client interactions, sales opportunities, and account history.
- Established strong relationships with decision-makers and influencers within client organizations.
Insurance Broker
Columbus, OH
Columbus, United States
12.2019 - 05.2024
- Mitigated regulatory risks, ensuring compliance with Medicare and Medicaid regulations for 3 agents
- Promoted agency products to customers in person, by telephone and in writing
- Called 150 warm leads each day to expand client base
- Researched coverage and premium options and supplied clients with best coverage available for individual needs
- Pushed through objectives and persuaded clients to purchase policies by applying advanced sales abilities.
Supervising Agent
American Income Life
Columbus, United States
10.2018 - 12.2019
- Monitored agents to comply with American Income Life performance standards and policies
- Held interviews, hired and led team of over 10 agents
- Responded promptly to customer service calls and inquiries from diverse groups of individuals
- Oriented and trained new staff members in job duties and corporate procedures
- Explained coverage options to potential policyholders, answering questions or concerns
- Scheduled and attended 40 appointments per week.
Bartender
Rusty Bucket
Dublin, United States
10.2017 - 10.2018
- Balanced daily registers and generated sales reports for management
- Met customer, business operations and server needs with minimal errors or delays
- Talked easily with patrons to build rapport and earn repeat business.
Owner/Massage Therapist
Old Port Massage Studio
Gloucester, United States
12.2013 - 10.2017
- Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns
- Assisted patients with injury recovery as part of comprehensive physical therapy plans involving massaging affected muscles to improve mobility and reduce pain
- Brought in high volume of referrals from satisfied massage clients and consistently exceeded quotas
- Managed book of business and scheduling for all clients.
Education
Everest College
Chesapeake, VA01.2011
Columbus State Community College
Columbus, OH06.2009
Marysville High School
Marysville, OH05.2007
Skills
- Relationship development skills
- Excellent communication skills
- Complaint handling and resolution
- Lead Development
- Account Management
- Leadership
- Client Relations
- Customer Satisfaction
Certification
- Insurance Producer License
- Life & Health License
Timeline
Account Manager
Oxford Global Resources Inc
09.2022 - Current
Insurance Broker
Columbus, OH
12.2019 - 05.2024
Supervising Agent
American Income Life
10.2018 - 12.2019
Bartender
Rusty Bucket
10.2017 - 10.2018
Owner/Massage Therapist
Old Port Massage Studio
12.2013 - 10.2017
- Insurance Producer License
- Life & Health License
Everest College
Columbus State Community College
Marysville High School
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