Sa'Brea Smith
Washington,DC
Summary
Skilled Armed Special Police Officer with relevant experience in maintaining public safety, enforcing laws and responding to emergencies. Proficient in conflict resolution, surveillance techniques, and incident report writing. Known for high levels of integrity, strong observational skills and keen sense of awareness. Made impactful contributions towards community safety through proactive policing and effective communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Unarmed Special Police Officer
Allied Universal Security Services
Washington , D.C.
07.2024 - Current
- Verified visitor identification and provided access to the building of John Hopkins International Studies.
- Maintained logs of visitors entering and exiting the premises.
- Provided customer service assistance to guests and employees.
- Greeted people entering the building in a polite and friendly manner.
- Assisted with controlling access into restricted areas as needed.
- Operated two-way radios to communicate with co-workers regarding security issues.
- Issued parking passes and maintained parking lot security when necessary.
- Checked employee badges upon entry into the building.
- Enforced rules and regulations established by company policies.
- Provided support during special events held at the facility.
- Answered inquiries from visitors regarding directions, services offered.
- Resolved conflicts between customers and visitors in a professional manner.
- Patrolled crowds during events to preserve order and promote security.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Monitored Wisenet Webviewer systems to ensure safety and security of premises.
Armed Security Officer
Allied Universal Security Services
Washington, D.C.
06.2024 - Current
- Monitored and inspected Sephora entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
- Inspected merchandise for signs of tampering or damage.
- Interacted with customers in a professional manner when confronting suspected theft cases.
- Prepared daily reports detailing any incidents that occurred during shift hours.
- Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions.
Armed Security Officer
Allied Universal Security Services
Washington, D.C.
05.2024 - Current
- Maintained records of tenant complaints, concerns and requests at the Atlas Condominium.
- Conducted regular inspections of apartments to ensure safety and cleanliness standards were met.
- Resolved conflicts between tenants in a professional manner.
- Responded promptly to emergency situations such as fire alarms or flooding incidents.
- Enforced rules regarding noise levels, parking privileges or pet ownership among tenants.
- Investigated any reported violations of building codes or lease agreements.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Scanned packages and ensured accuracy of data entry into computer system.
- Verified package information against shipping documents to ensure correct recipient.
Special Police Officer
Allied Universal Security Services
Washington , D.C.
09.2022 - Current
- As an Armed Officer in the Smithsonian Museums my daily duties were to protect the property such as Artwork, and Statues from Vandalism.
- Confirmed visitor identification prior to granting entry into the building.
- Conducted thorough searches and pat downs to look for unauthorized materials and weapons.
- Assisted with crowd control during large events held at the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Documented security-related situations and submitted in-depth reports to superiors.
- Searched individuals and baggage for weapons and other prohibited items.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Security Officer
Allied Universal Security Services
Washington, D.C.
08.2022 - Current
- Checking Student IDs on Howard University Campus at Louis Stokes Library.
- Adhered to daily patrol schedules to support consistent security presence throughout property for unusual behavior at the Louis Stokes Library, And also document the start of each patrol including when the patrol is finished on Daily activity report sheet.
- I also was responsible for verifying Visitors, and Facility that entered the dorms on Howard University Campus.
- Any suspicious activity upon the university was to be reported to Howard Campus Police, Along with any supervisor on duty, And incident reports are to be filled out with detailed information and submitted to both MPD, and Supervisor on duty.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Reported safety hazards for remediation response.
- Provided friendly and professional assistance to employees, visitors and customers.
Armed Special Police Officer
Security On Demand
Washington, D.C.
02.2024 - 09.2024
- Analyzed video surveillance footage to identify potential criminal activity.
- Conducted internal investigations into employee theft or policy violations.
- Provided training to staff on loss prevention policies and procedures.
- Developed relationships with local law enforcement agencies to facilitate information sharing regarding criminal activity.
- Maintained accurate records of losses due to shoplifting or fraud.
- Implemented effective methods for deterring shoplifters from entering premises of Giant Foods.
- Documented evidence of attempted theft and recovered merchandise in Daily activity report along with sending a message in a Group- chat that involves management, and other officers so that everyone is alert of suspect.
- Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
- Attended court hearings related to cases worked on as part of duties.
- Displayed a professional demeanor while interacting with the public at all times.
- Developed positive working relationships with local businesses and residents.
- Utilized specialized equipment such as radios, batons, handcuffs, firearms, when needed.
- Arrested individuals suspected of criminal activities, following proper legal procedures.
- Developed and implemented store policies and procedures to ensure customer satisfaction.
- Resolved customer complaints in a courteous and professional manner.
- Assisted customers with product selection when needed or requested.
Education
Ballou Stay
Washington, DC06-2021
Skills
- Firearm handling
- Security Systems
- Access Control
- Surveillance monitoring
- De Escalation Tactics
- Patrol procedures
- Arrest procedures
- Radio communication
- Vehicle operation
- Situational Awareness
- Emergency Response
- Interrogation Techniques
- Conflict de-escalation
- Report Writing
- Incident documentation
- Guest Relations
- Staff Assistance
Certification
- First Aid/CPR/AED Certification - American Red Cross.
- Baton Handling and Deployment Certificate – International Baton Instructors Association.
- Tactical Handcuffing Certification – Public Safety Training Council.
Timeline
Unarmed Special Police Officer
Allied Universal Security Services
07.2024 - Current
Armed Security Officer
Allied Universal Security Services
06.2024 - Current
Armed Security Officer
Allied Universal Security Services
05.2024 - Current
Armed Special Police Officer
Security On Demand
02.2024 - 09.2024
Special Police Officer
Allied Universal Security Services
09.2022 - Current
Security Officer
Allied Universal Security Services
08.2022 - Current
Ballou Stay