Danielle Gross
District Heights,MD
Summary
Dedicated security professional with extensive experience at Fort Washington Hospital, excelling in situational awareness and public safety. Proven ability to respond effectively to emergencies while demonstrating exceptional teamwork and conflict resolution skills. Committed to fostering a secure environment through proactive monitoring and exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unarmed Special Police Officer
Fort Washington Hospital
01.2023 - Current
- Performed routine security checks on buildings, equipment, vehicles, personnel, visitors, and contraband items.
- Monitored radio transmissions from dispatch centers for updates on crime activity or emergencies requiring response.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Security Officer Supervisor
Security Assurance Management
02.2022 - Current
- Screening visitors upon entering the building
- Checking IDs and making visitors badges
- Standing and greeting visitors upon entering the building
- Monitoring lobby and CCTV cameras
- Sending and receiving emails
- Patrolled crowds during events to preserve order and promote security.
Armed Special Police Officer
GardaWorld Security
09.2019 - 02.2022
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect
- Attended court hearings related to cases worked on as part of duties.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
- Responded to emergency calls for service from dispatch or other law enforcement agencies.
- Arrested individuals suspected of criminal activities, following proper legal procedures.
Security Officer
Allied Universal Security Services
06.2017 - 09.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Conducted regular patrols of key areas to spot and control security concerns
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot
Education
High School Teaching
HD Woodson
Washington, DC06.2004
Skills
- Situational awareness
- Self-defense techniques
- Physical fitness
- Surveillance monitoring
- Law enforcement
- Public safety
- Firearm handling
- First aid administration
- Teamwork
Certification
CPR/AED/First aid
BLS
CPI
DC security officer license
MD unarmed special police commision
Timeline
Unarmed Special Police Officer
Fort Washington Hospital
01.2023 - Current
Security Officer Supervisor
Security Assurance Management
02.2022 - Current
Armed Special Police Officer
GardaWorld Security
09.2019 - 02.2022
Security Officer
Allied Universal Security Services
06.2017 - 09.2019
High School Teaching
HD Woodson
Similar Profiles
Ernesto JavierErnesto Javier
Stockroom Receiver at Adventist Healthcare Fort Washington HospitalStockroom Receiver at Adventist Healthcare Fort Washington Hospital
Myesa H. BlackMyesa H. Black
Monitor Technician at Fort Washington Adventist HospitalMonitor Technician at Fort Washington Adventist Hospital
Ezra PactorEzra Pactor
Intern at Fort Washington Collegiate ChurchIntern at Fort Washington Collegiate Church
Carlos Gomez RodriguezCarlos Gomez Rodriguez
Cashier and Shift Manager at Haza Bell Of Northeast, LLCCashier and Shift Manager at Haza Bell Of Northeast, LLC
Dallas JudkinsDallas Judkins
Call Center Customer Service Representative at Serco North AmericaCall Center Customer Service Representative at Serco North America