CaTora Cole
Washington
Summary
Dynamic professional with extensive experience as an Unarmed Special Police Officer at Allied Universal Security Services, excelling in public safety and first aid administration. Proven ability to analyze criminal activity and enhance community trust through effective communication. Skilled in patrol procedures and situational awareness, ensuring safety in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Unarmed Special Police Officer
Allied Universal Security Services
07.2024 - Current
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored criminal activity in community to identify suspicious activity.
- Thoroughly analyzed criminal information and processed crime scenes.
- Trained other officers in firearms and self-defense tactics.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Checked vehicle equipment for proper functioning prior to use.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Responded to emergency calls to provide assistance to citizens in need.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Public Service Assistant
Department of Human Services
06.2024 - 08.2024
- Provided basic computer assistance to help patrons access needed resources.
- Created welcoming and comfortable space by keeping library clean and organized.
- Offered basic reference assistance to support information needs.
- Conduct detailed analysis on operation functions, and produce recommendations on improving solutions.
- Create flyers and customize Post for guest , added daily tasks and weekly post.
- Help with casework sending out job letters classes to help prepare guest who need services that are jobless
- Answer phone calls and prepare notes for my supervisor.
Business Services Program Analyst
Department of Health and Human Services
03.2022 - 09.2023
- Helped solve diverse program problems with in-depth analysis.
- Analyzed unstructured information to derive key insights.
- Reviewed program implementation plans to assess risk and feasibility.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Gathered, documented, and modeled data to assess business trends.
Education
Associate of Applied Science - Business Administration
University of District of Columbia
Washington DC05-2023
High School Diploma -
Bladensburg High School
Bladensburg, MD06-2017
Skills
- First aid administration
- Public safety
- Patrol procedures
- Access control
- Situational awareness
- Scheduling
- Problem resolution
- Team development
- Business development
- Call center operations
- Adaptive team player
- Print production
- Video editing
- Adobe creative suite
- Image sourcing
- Layout design
- Digital graphics
- Programming development support
- Program revision documentation
- Program development documentation
Timeline
Unarmed Special Police Officer
Allied Universal Security Services
07.2024 - Current
Public Service Assistant
Department of Human Services
06.2024 - 08.2024
Business Services Program Analyst
Department of Health and Human Services
03.2022 - 09.2023
Associate of Applied Science - Business Administration
University of District of Columbia
High School Diploma -
Bladensburg High School
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