Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keyonna Hickman

Washington

Summary

Dynamic and vigilant Unarmed Special Police Officer with a proven track record at DMV Security Services. Skilled in surveillance monitoring and situational awareness, I enhanced public safety through proactive patrols and effective hazard identification. Committed to teamwork and compliance, I consistently upheld security standards while fostering a positive environment.

Overview

2
2
years of professional experience

Work History

Unarmed Special Police Officer

DMV Security Seercives
12.2023 - 09.2024
  • Participated in ongoing professional development opportunities to stay current on industry regulations, standards, and best practices in security operations.
  • Conducted routine checks of lighting, locks, and other security features to identify and address potential vulnerabilities before they became issues.
  • Enhanced public safety by conducting thorough security patrols and identifying potential hazards.
  • Ensured adherence to facility policies by monitoring visitor behavior, enforcing rules, and addressing violations accordingly.

Team Member/Barista Shift Lead

Jamba Juice
03.2023 - 04.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.

Unarmed Special Police Officer

Professional Security Consultants
07.2022 - 02.2023
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Directed guests around building and answered accessibility questions.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.

Education

High School Diploma -

Woodland Job Corps Center
Laurel, MD
06-2013

Skills

  • Situational awareness
  • Self-defense techniques
  • Physical fitness
  • Surveillance monitoring

Timeline

Unarmed Special Police Officer

DMV Security Seercives
12.2023 - 09.2024

Team Member/Barista Shift Lead

Jamba Juice
03.2023 - 04.2024

Unarmed Special Police Officer

Professional Security Consultants
07.2022 - 02.2023

High School Diploma -

Woodland Job Corps Center

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Keyonna Hickman