Sabreen Hilal
Summary
Dedicated professional with strong organizational and communication skills. Proven ability to enhance customer satisfaction through effective support and relationship management. Committed to maintaining a positive demeanor while efficiently managing tasks.
Overview
14
14
years of professional experience
Work History
Title Specialist
Go Indy Auto's
Monroeville, Indiana
05.2023 - Current
- Assisted customers with inquiries and resolved service needs.
- Answered client inquiries and provided essential support.
- Handled incoming phone calls and directed requests to appropriate departments.
- Scheduled guest appointments with a sales representative to enhance customer service. with a sales representative and file vehicle titles.
- Prepare and organize paperwork for filing.
- Receive incoming deliveries and verify items.
Substitute Teacher
Eman School
Fishers, IN
09.2024 - 03.2025
- Delivered engaging lessons across various subjects to diverse student groups.
- Managed classroom behavior to create a positive learning environment.
- Collaborated with teachers to implement lesson plans and educational objectives.
- Adapted instructional materials to meet individual student needs and learning styles.
Billing Specialist
Wellness, Inc
09.2013 - 08.2016
- Processed billing statements for wellness services and products.
- Worked with insurance providers to verify coverage and claim status.
- Checked account statements for accuracy and ensured compliance with billing policies.
- Compiled and organized laboratory report data to support accurate billing and service provision.
- Managed patient registration processes at the front desk.
- Answered incoming calls and efficiently managed paperwork to enhance patient registration process.
- Supported local health fairs through volunteer service.
Medical Assistant
BMI's
09.2012 - 01.2013
- Monitored blood pressure readings to assist in patient assessments.
- Checked glucose readings to support diabetes management for patients.
- Performed EKG testing.
- Supported blood collection procedures.
- Contributed 5 months of experience in a healthcare environment, enhancing patient care.
Education
Associate - Arts
Wilbur Wright College
ChicagoBachelor General - Psychology
Indiana University, Purdue University Indianapolis
Indianapolis, INSkills
Title processing
- Title verification
- Vehicle title processing
- Relationship management
- Data entry accuracy
- Client support
- Relationship management
- Vehicle title processing
Timeline
Substitute Teacher
Eman School
09.2024 - 03.2025
Title Specialist
Go Indy Auto's
05.2023 - Current
Billing Specialist
Wellness, Inc
09.2013 - 08.2016
Medical Assistant
BMI's
09.2012 - 01.2013
Associate - Arts
Wilbur Wright College
Bachelor General - Psychology
Indiana University, Purdue University Indianapolis