Summary
Overview
Work History
Education
Skills
Timeline
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Sabreen Saleh

Millbrook,AL

Summary

Versatile and results-oriented professional with a track record of enhancing operational efficiency at Medline. Skilled in medical office administration and HIPAA compliance, with a knack for fostering positive customer relationships. Achieved a significant increase in order accuracy and productivity by mentoring team members and streamlining processes.

Overview

16
16
years of professional experience

Work History

Warehouse Operations Lead

Medline
12.2018 - Current
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Completed over 50-60 customer orders each day in warehouse setting.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Alternated goods in inventory by observing first-in and first-out approach.
  • Helped train new employees in safe practices and warehouse procedures.

Medical Receptionist/Administrator

Chiropractic Office Dr. Pollard
07.2023 - 02.2024
  • Maintained current and accurate medical records for patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Completed patient referrals to other medical specialists.
  • Supported office staff and operational requirements with administrative tasks.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.

Assistant Manager

Shell Gasoline
08.2014 - 02.2019
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Packer Associate

Swanner Transfer and Storage
05.2015 - 08.2017
  • Secured items for storage or shipment.
  • Counted items to verify accuracy of orders.
  • Utilized adhesive labels and other materials to package items.
  • Sorted and stacked finished items.
  • Assembled boxes, cartons and containers to package items.
  • Recorded product, packaging and order information on specified forms.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.

Front End Associate

JCPenney
08.2008 - 01.2014
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.

Education

Associate of Science - Medical And Health Administration

The College of Health Care Professions
Houston, TX
07.2023

Certificate of Completion - Billing And Coding

H. Councill Trenholm State Community College
Montgomery, AL
05.2014

High School Diploma -

Stanhope Elmore High School
Millbrook, AL
05.2009

Skills

  • Insurance Verification
  • Referral Verification
  • Medical Charting
  • Medical Billing
  • Records Management
  • Letter preparation
  • Medical office administration
  • HIPAA Compliance
  • Appointment Setting
  • Account Management
  • Records Maintenance

Timeline

Medical Receptionist/Administrator

Chiropractic Office Dr. Pollard
07.2023 - 02.2024

Warehouse Operations Lead

Medline
12.2018 - Current

Packer Associate

Swanner Transfer and Storage
05.2015 - 08.2017

Assistant Manager

Shell Gasoline
08.2014 - 02.2019

Front End Associate

JCPenney
08.2008 - 01.2014

Associate of Science - Medical And Health Administration

The College of Health Care Professions

Certificate of Completion - Billing And Coding

H. Councill Trenholm State Community College

High School Diploma -

Stanhope Elmore High School
Sabreen Saleh