Dynamic Talent Manager offering 20 -year progressive career across diverse industries. Proven history of designing and implementing recruitment, training and conflict-resolution initiatives for hyper- growth companies. Insightful and creative with strengths in partnering with cross-functional business executives to strategize personnel-management solutions. Successfully building future leadership by elevating talent. Known for identifying improvement opportunities and spearheading projects to drive effectiveness.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Principal Program Manager
Amazon - Consumer Trust & Partner Support (CTPS)
Atlanta, GA
01.2021 - Current
Innovating and leading new mentoring strategy, working closely with Amazon Mentoring Program (AMP) and Leadership Institute (LI) to raise the bar in CTPS and improve capabilities for all mentors and mentees.
Effectively using data for decision-making, proven ability to influence
Impacting globally distributed workforce.
Developing overall product use strategy, including driving thought leadership for CTPS approach to mentoring.
Run business reviews with senior leadership, including developing program narratives as needed.
Partnered with Leadership Institute to ensure educational component help deliver high-quality experiences for both mentor and mentees.
Creating and maintaining a how-to guide for navigating AMP tool and any future tools and processes.
Tracked and reported program results to customers and stakeholders to facilitate change management activities.
Established team priorities, maintained schedules, and monitored performance.
Defined best practices among on-site and external personnel to align efforts and goals.
Directed two simultaneous projects to boost mentor/ mentee opportunities by 20%.
Identified system needs and designed processes to support business requirements.
Principal Sourcing Manager
Amazon Web Services
Atlanta, GA
01.2019 - Current
Lead, direct and manage talent, recruitment, and diversity initiatives for AWS and Amazon Music, Digital Services to ensure equitable and diverse hiring across the business
Manage direct reports comprised of managers, sourcers, interns, and contractors
Developed and delivered talent mapping and data analytics to transformational leaders, ensuring organizations provide an open and inclusive environment to existing and new hires
Architected, trained, and delivered a weekly diversity recruitment training to increase BLNA (Black, Latino, and Native American) and female talent and representation on interview panels to create a better candidate interview experience
Advocated and offered guidance and coaching to employees concerning work-related issues to resolve those issues proactively and positively.
Cooperated with company leaders in change management and talent solutions to gain a competitive edge in the job market.
Established consistent language and methodology for talent discussions, development, and succession.
Studied talent assessment data to determine the best fit for positions across businesses.
Optimized sourcing networks and used proactive methods to direct source candidates.
Captured talent assessment data to identify potential candidates across businesses.
Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change and assess progress.
Analyzed recruiting metrics to share reports and recommendations with stakeholders.
Promoted increased focus on internal talent mobility and emerging talent across the business.
Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
Sr. DEI Sourcing Manager
Randstad Sourceright RPO
Atlanta, GA
01.2018 - 01.2019
Managed and led multifunctional team of eight direct reports focusing on high–profile stakeholders
Set overall strategic direction for team and provided training, mentoring, and ongoing performance feedback
Responsible for market analysis, strategic sourcing, and delivering on overall client staffing objectives
Provided support and direction within Honeywell’s Technology Center, to attract, develop, and retain workforce of high-performing diverse talent
Served as Diversity & Inclusion Liaison
Launched and led multiple initiatives to analyze and assess corporate and community engagement
Advised hiring leaders and HR on crucial decisions throughout staffing process, including staffing processes and inefficiencies
Established and maintained contacts with schools, employment agencies, and other public organizations to find and attract applicants.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
CEO
eStaffing Solutions Group, Inc
Atlanta, GA
01.1999 - 01.2018
Diversity and Inclusion (D&I) thought leader serving as the internal consultant and Project Manager for the Global D&I companies in the AMER, China, AP, LATAM & EMEA markets.
Led Inclusive Language Committee that identifies, adjudicates, and replaces offensive terms to create an inclusive workforce.
Educated clients on Equal Employment Opportunity (EEO) and Affirmative Action (AA) regulations to ensure compliance.
Manager of mid to large scale projects for cross-functional and multi-regional working teams
Hired, developed, and trained team on thirty-two FTE and contractors
Oversaw design of programs and solutions that proactively addressed shifts in business strategy and evolving workforce's needs
Led technology strategy and university talent programs with HBCU's and PWI
Designed and implemented candidate screening techniques and inclusive practices eliminating bias in job descriptions
Developed and coached full life cycle team to recruit and source, candidate strategy, candidate management, negotiating, and closing candidates.
Cultivated forward-thinking, inclusive, and performance-oriented business culture to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
Drove implementation of new market expansion to propel the business forward and adapt to market changes.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Spearheaded initiatives to better target business metrics tracking and improve decision-making with real-time data.
Developed vital operational initiatives to drive and maintain substantial business growth.
Prepared organization for forecasted demand levels through effective operational planning.
Initiated aggressive hiring push and training of industry-renowned candidates as department managers to drive organizational improvements.
Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability.
Increased company revenue by 20% through aggressive new market strategy.
Education
Master Business Administration (MBA) - Global Management/ Human Resources Management/ Personnel Admin
The University of Phoenix
Phoenix, AZ
Bachelor's Degree - Marketing
Clark Atlanta University
Atlanta, GA
Skills
Staff Management
Budgeting
Project Management
Business Development
Strategies and goals
Strategic planning
Staff Development
Workforce improvements
Salary and benefits negotiations
Candidate pipeline management
Accomplishments
Global Black Employees Network (BEN) – Professional Development Chair - Amazon