Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Timeline
Generic

Sabri Smith

Clinton

Summary

Experienced Customer Service professional with over 8 years of success at Colony Brands, Inc. Efficiently manages customer orders, processes payments, and resolves issues to ensure optimal satisfaction. Demonstrates ability to coordinate schedules and effectively manage household tasks, showcasing exceptional time management and organizational skills. Strong communicator and team player, poised to bring problem-solving and multitasking abilities to a dynamic work environment. A stay-at-home mom seeking to reenter the workforce, eager to contribute expertise and dedication to a new professional opportunity.

Overview

9
9
years of professional experience

Work History

Stay at Home Mom

Home
05.2016 - Current
  • Coordinate daily schedules and events, ensuring smooth household operations
  • Maintain a calm and patient demeanor during high-stress situations
  • Efficiently manage household tasks, contributing to a well-organized home environment

Customer Service

Colony Brands, Inc
11.2015 - 09.2024
  • Handled returns and merchandise disputes with attention to detail for optimal customer experience.
  • Processed payments and down payments promptly, maintaining accuracy.
  • Maintained exceptional customer service while handling orders efficiently.
  • Facilitated interdepartmental communication effectively.

Education

Accounting -

Upper Iowa University
Fayette, IA
02.2025

Accounting Management -

Eastern Iowa Community College District
Clinton, Iowa
05.2020

Skills

  • Time management
  • Problem-solving
  • Communication
  • Adaptability
  • Organization
  • Teamwork
  • Typing
  • Multitasking
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Computer skills
  • Critical thinking
  • Calm under pressure
  • Organizational skills
  • Organization and time management
  • Verbal communication

Roles And Responsibilities

  • Assist customers with returns and damaged merchandise, resolving issues promptly for high satisfaction.
  • Process payments and down payments efficiently, ensuring accurate and timely transactions.
  • Take and manage customer orders, maintaining a high level of accuracy and customer service.
  • Support other departments by providing necessary information and answering queries.
  • Coordinate daily schedules and events, ensuring smooth household operations.
  • Maintain a calm and patient demeanor during high-stress situations.
  • Efficiently manage household tasks, contributing to a well-organized home environment.

Timeline

Stay at Home Mom

Home
05.2016 - Current

Customer Service

Colony Brands, Inc
11.2015 - 09.2024

Accounting Management -

Eastern Iowa Community College District

Accounting -

Upper Iowa University
Sabri Smith