Student Service Desk Employee
9 MonthsTippie College of Business Library | 11.2025 - Current
- Assisted students in locating resources and utilizing library systems effectively as well as checking out books, laptops, and chargers.
- Supported students by addressing general inquiries, resolved basic question, and providing guidance on library resources.
- Maintained cleanliness of library by organizing physical collections, shelving materials, and preparing items for interlibrary loan.
- Developing customer service, problem-solving, and communication skills while networking with Tippie College of Business students and faculty.
Front End Customer Service Associate
1 Year 6 MonthsWalmart | 09.2024 - 03.2026
- Assisted customers with inquiries, ensuring a positive shopping experience and resolving issues effectively.
- Educated customers on promotions and services, increasing customer engagement and satisfaction levels.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling protocols.
- Collaborated with team members to streamline product restocking procedures, enhancing store efficiency.
- Trained new associates on operational procedures and customer service standards, fostering team development.
- Maintained cleanliness and organization of the sales floor, promoting a welcoming environment for shoppers.
Certified Nursing Assistant
1 MonthCasa De Paz | 07.2025 - 08.2025
- Monitored vital signs, documenting changes to ensure proper patient care.
- Collaborated with nursing staff to develop and adjust individualized care plans.
- Implemented infection control protocols, maintaining a safe environment for residents.
- Assisted residents with daily living activities, promoting independence and dignity.
- Supported recreational activities that enhanced residents' physical and emotional well-being.
- Responded promptly to resident needs, enhancing overall satisfaction with care services.
ICU/Surgical Oncology Intern
4 MonthsSt. Luke's Hospital UnityPoint | 09.2024 - 01.2025
- Assisted healthcare professionals in patient care routines, ensuring safety and comfort.
- Adapted to diverse team dynamics, collaborating effectively across various departments to improve service delivery.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Engaged in quality assurance activities, maintaining compliance with hospital standards and regulations.