Hi, I’m
Sabrina Albert
Pottstown,PA
Summary
Special education paraprofessional with experience, supporting students through structured communication, documentation,and assistive technology use. Skilled in handling confidential information, multitasking in fast paced environments, and collaborating with staff and families. Seeking a Front Desk Representative position to apply sttong customer service, organizational, and communication skills in a professional office setting.
Overview
4
Certification
4
years of professional experience
3
years of post-secondary education
Work History
Pottstown Middle SchoolPottstown, PA
Special Education Paraprofessional
08.2024 - Current
Job overview
- Provided one-on-one and small group instructional support to students with diverse learning needs, including IEP and behavioral plans
- completed daily medical billing for student services, including tracking service hours, maintaining documentation, and coordinating with administrative staff.
- Assisted lead teacher in implementing lesson plans, classroom management, and differentiated instruction strategies.
- provided academic and mobility support to a visually impaired student, ensuring safe navigation throughout the school environment.
- utilized Braille writers, Braille Note devices to transcribe and prepare worksheets ensuring all assignments were fully accessible
Warwick Child Care CentersPottstown, PA
Preschool Teacher's Assistant
05.2023 - 07.2024
Job overview
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Maintained a clean and organized classroom environment to enhance learning experiences.
- Collaborated with team members to create inclusive activities for children with diverse needs.
WalmartPottstown, PA
Customer Service Representative
06.2022 - 07.2023
Job overview
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted customers in locating products, enhancing overall shopping experience and satisfaction.
- processed money orders accurately while ensuring compliance with company policies and financial procedures.
- Preformed end of day cash counting and reconciliation to ensure accuracy of daily sales and financial records.
- Answered incoming phone calls professionally, responding to customer questions, providing information, and directing calls as needed.
Education
Pottstown High SchoolPottstown, PA
High School Diploma
05.2023
University Overview
- Honor Roll
Temple UniversityPhiladelphia, PA
No Degree from Accountant
08.2023 - Current
University Overview
- Continuing education in Accounting
Skills
- assistance
- Learning disabilities support
- organization
- Decision-making
- Data collection
- Positive behavior reinforcement
- Multitasking Abilities
- Time management
- Teamwork and collaboration
- Customer service
- Attention to detail
- Cash handling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Certification
CPR certification
Child development Associate certification
Medical Billing Certification
CPI certification
Languages
Haitian Creole
Native or Bilingual
Timeline
Special Education Paraprofessional
Pottstown Middle School
08.2024 - Current
Temple University
No Degree from Accountant
08.2023 - Current
Preschool Teacher's Assistant
Warwick Child Care Centers
05.2023 - 07.2024
Customer Service Representative
Walmart
06.2022 - 07.2023
Pottstown High School
High School Diploma