Sabrina Allen
Pensacola
Summary
Hard working, adaptable, driven, and professional. Set me to a goal and it absolutely will be reached.
Overview
22
22
years of professional experience
2014
2014
years of post-secondary education
Work History
Delivery Driver/Designer/Admin/Key Holder
Cordova Flowers and Gifts
Pensacola
04.2024 - Current
- Delivered floral arrangements to customers in a timely and professional manner.
- Navigated routes efficiently using GPS technology and local knowledge.
- Coordinated with team members to prepare orders for delivery each day.
- Ensured safe handling of delicate flowers during transportation to prevent damage.
- Maintained delivery vehicle cleanliness and performed routine maintenance checks.
- Communicated with customers to confirm delivery details and address inquiries.
- Collaborated with the shop staff to manage inventory levels for timely deliveries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Assisted in packaging orders, ensuring presentation met company standards.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Designed unique floral arrangements for special events and occasions.
- Collaborated with clients to understand their floral preferences and requirements.
- Selected fresh flowers and materials for optimal quality and design.
- Maintained inventory of floral supplies, ensuring adequate stock levels.
- Managed office communications, ensuring timely responses to inquiries and requests.
- Coordinated schedules and meetings, optimizing time for team members and stakeholders.
- Maintained accurate records, organizing documents for easy access and reference.
- Assisted in budget tracking, ensuring proper allocation of resources and expenses.
- Opened and closed store, ensuring adherence to security protocols.
- Managed cash register operations and balanced daily transactions.
- Assisted customers with product inquiries and resolved issues efficiently.
- Maintained visual merchandising standards to enhance product presentation.
- Trained new employees on store policies and customer service techniques.
- Conducted inventory checks and restocked shelves as needed.
- Collaborated with team members to create a positive shopping environment.
- Monitored sales floor for compliance with company policies and procedures.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Replenished merchandise displays throughout the store as needed.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Assisted in general housekeeping to maintain store image.
- Assisted customers with product selection and resolving complaints.
Waitress
Cheetah
Pensacola
09.2022 - 04.2024
- Provided exceptional customer service to enhance experience.
- Handled cash transactions and processed payments efficiently at the register.
- Resolved customer complaints promptly to maintain a positive dining atmosphere.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took and processed customer orders accurately and efficiently.
- Managed multiple tables while ensuring timely drink delivery.
Waitress
Babes South
Pensacola
10.2012 - 07.2017
- Provided exceptional customer service in a fast-paced environment.
- Managed beverage orders accurately and efficiently.
- Collaborated with bartenders to ensure timely drink delivery
- Maintained cleanliness and organization of guest areas.
- Handled cash transactions and processed payments swiftly.
- Resolved customer inquiries and concerns with professionalism.
- Developed positive relationships with regular customers through friendly conversation.
Waitress
Makong Thai
Fort Walton Beach
05.2004 - 08.2012
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Guided guests through menu options and daily specials.
- Maintained cleanliness and organization of dining areas.
- Handled cash transactions and processed payments swiftly.
- Resolved customer inquiries and concerns with professionalism.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Navarre High School
Navarre, FLSome College (No Degree) -
Pensacola State College
Pensacola, FLSome College (No Degree) -
The University of West Florida
Pensacola, FLSkills
- Route navigation
- Vehicle maintenance
- Inventory management
- Order packaging
- Customer service
- Customer communication
- Cash handling
- Time management
- Problem solving
- Team collaboration
- Attention to detail
- Record keeping
- Positive attitude
- Complex Problem-solving
- Dependable and reliable
- Adaptability and flexibility
- Valid Driver's license
- Clear communication
- Quality assurance
Timeline
Delivery Driver/Designer/Admin/Key Holder
Cordova Flowers and Gifts
04.2024 - Current
Waitress
Cheetah
09.2022 - 04.2024
Waitress
Babes South
10.2012 - 07.2017
Waitress
Makong Thai
05.2004 - 08.2012
Navarre High School
Some College (No Degree) -
Pensacola State College
Some College (No Degree) -
The University of West Florida