Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
Work History
Preloader
Fed Ex Ground
Austell, GA
02.2025 - Current
Responded quickly to requests from supervisors regarding changes in order picking priorities.
Checked cargo before transportation and determined if items adhered to proper regulation standards.
Loaded and unloaded freight from trucks with a hand-truck or pallet jack.
Stacked cartons on pallets, shrink wrapped and labeled them according to customer requirements.
Performed general housekeeping duties including sweeping, mopping and dusting of warehouse area.
Unloaded materials by hand or with equipment to help team meet work demands.
Verified shipments against shipping documents and inspected condition of packages.
Caregiver
Brickmont Assistant Living
Woodstock, GA
04.2023 - 01.2025
Utilized appropriate safety measures when handling hazardous materials or waste products.
Monitored food intake and output as directed by nursing staff.
Assisted with meal planning to meet nutritional plans.
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Monitored health and well-being of clients and reported significant health changes.
Receptionist
Accelerated 360
Atlanta, GA
11.2020 - 01.2022
Collated, bound and stored computer-generated reports.
Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Scheduled and confirmed appointments.
Monitored office supplies inventory and placed orders when necessary.
Sorted incoming mail and directed to correct personnel each day.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Managed company database and ensured the accuracy of contact information.
Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
Sorted invoices for accounting department by date stamping and filing by vendor code.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Front Desk Agent
Universal Protective Services
Alpharetta, GA
06.2018 - 03.2019
Answered telephones and greeted visitors to assist, answer questions and direct.
Ensured that all safety regulations were followed according to company standards.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Greeted, registered and assigned rooms to hotel or motel guests.
Monitored security cameras in lobby area as needed.
Addressed customer needs in a timely manner.
Recorded guest comments or complaints, escalating to management for immediate resolution.
Provided excellent customer service while upholding company policies.
Answered phones, responded to inquiries, and took messages.
Assisted with customer requests and answered questions to improve satisfaction.