Sabrina Arriola

• Manage kitchen and completing my GM training.
• As second in command in the Front of House (FOH), I play a key role in ensuring that Snooze culture shines bright in all aspects of the business.
• I hold vital our beliefs in Craveable food and beverage, fun ambiance, and exceptional service.
• Control daily and weekly operations by overseeing and coordinating the planning, organization, training, and leadership necessary to achieve our objectives.
• Provide leadership and culinary expertise within all restaurant operations goals.
• Goals range from sales, operational costs, Snoozer retention, food and beverage quality, cleanliness and sanitation, sustainability, and most importantly, guest service and satisfaction.

- Oversee operations in a fast-paced, high-volume environment.

- Recruit, hire, and develop team members.

- Manage inventory, cost control, and financial accuracy.

• Full understanding of all Snooze policies, procedures, standards, specifications, guidelines, and expectations.
• Ensure all guests feel welcome and are given responsive, friendly, courteous, and exceptional service.
• Be a role model, facilitator, and able Snoozer in nearly all hourly positions in the Heart of House (Kitchen) and Front of House roles.
• Monitor and evaluate food and beverage quality to ensure that all items meet Snooze’s standards for taste, presentation, and temperature before they are served to our guests.
• Continually strive to train, develop, and empower all hourly Snoozers in managerial and professional skills; building Snooze’s future leadership.

• As a Trotter, responsible for opening, training, and preparing food and beverage for Grand openings of new Snooze Eateries, i.e., South Broadway in Denver and Lubbock, TX.
• Responsible for greeting/seating guests.
• Taking reservations personally and over the telephone.
• Handling seating arrangements.
• Organizing paperwork, and computer knowledge.

- Led shifts, guest relations, hiring, and inventory control.

- Managed cash handling, corporate reporting, and catering events.

-Delivered exceptional service across multiple roles. - Demonstrated strong product knowledge and teamwork.