Sabrina Bach
Iowa City,IA
Summary
Experienced Quality Assurance professional adept at conducting thorough inspections and implementing corrective actions. Proficient in compliance standards and audit reporting, with a strong focus on enhancing product quality. Known for attention to detail and clear communication, successfully leading cross-functional teams to resolve quality issues and improve operational efficiency.
Overview
9
9
years of professional experience
Work History
Quality Assurance Field Inspector
Amazon
Iowa City, IA
05.2020 - 12.2025
- Conducted thorough inspections of products to ensure compliance with quality standards and specifications.
- Led teams in identifying defects and implementing corrective actions to enhance product quality.
- Developed and executed inspection protocols to streamline processes and reduce errors.
- Mentored junior inspectors on best practices for quality assurance and inspection techniques.
- Collaborated with cross-functional teams to address quality issues and improve operational efficiency.
- Collaborated with cross-functional teams to implement corrective actions, leading to improved product performance.
- Developed comprehensive documentation for each inspection, providing detailed feedback to improve overall product quality.
Server
Xolo
Tiffin, IA
05.2025 - 11.2025
- Delivered exceptional customer service, fostering positive dining experiences and repeat business.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Trained new staff on menu offerings, service protocols, and customer interaction techniques.
- Collaborated with kitchen staff to coordinate meal timing and special requests effectively.
- Maintained cleanliness and organization of dining areas in compliance with health standards.
- Implemented workflow improvements that increased table turnover rates during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Retail Worker
Menards
Iowa City, IA
03.2024 - 03.2025
- Supervised daily operations, ensuring customer satisfaction and efficient service delivery.
- Trained new team members on product knowledge and store policies to enhance performance.
- Managed inventory levels, conducting regular stock audits to maintain accuracy and availability.
- Collaborated with management to implement promotional displays, increasing product visibility and sales.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Server
Steak N Shake
Coralville, IA
02.2018 - 08.2019
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Cashier
Fareway Grocery
Iowa City, IA
02.2017 - 06.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Accounting
Western Governors University
Salt Lake City, UT08.2026
High School Diploma -
Iowa City High School
Iowa City, IA05.2019
Skills
- Attention to detail
- Team collaboration
- Bookkeeping
- Clear communication
- Audit reporting
- Decision-making
- Compliance standards
Timeline
Server
Xolo
05.2025 - 11.2025
Retail Worker
Menards
03.2024 - 03.2025
Quality Assurance Field Inspector
Amazon
05.2020 - 12.2025
Server
Steak N Shake
02.2018 - 08.2019
Cashier
Fareway Grocery
02.2017 - 06.2018
Bachelor of Science - Accounting
Western Governors University
High School Diploma -
Iowa City High School