Sabrina 'Salem' Bajamundi
Anaheim,CA
Summary
Focused and reliable customer service worker bringing high enthusiasm to the workplace. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
7
7
years of professional experience
Work History
Bartender
The Hideout
01.2024 - Current
- Served high customer volumes during special events, nights, and weekends
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
Cocktail Server
House of Blues
09.2023 - Current
- Provided attentive service, regularly checking in on guests to ensure their needs were met
- Managed cash transactions accurately, ensuring proper handling of payments and tips
- Increased repeat clientele by building rapport with patrons and anticipating their preferences
Head Coffee Roaster & Green Buyer
Réveille Coffee Co.
04.2022 - 07.2023
- Executed weekly roasts to supply six cafes
- Green coffee buying and inventory management
- Have extensive knowledge of specialty coffee roasting practices
- Executed routine cuppings for sensorial analysis
- Oversaw and established quality standards across the company, working with cafe leads and quality control manager
- Bag and package coffees for retail and wholesale program
- Maintained safe and clean working environment
Lead Barista
Réveille Coffee Co.
01.2018 - 04.2022
- Delivered excellent customer service, maintaining calm demeanor during high volume periods
- Regularly completed hundreds of coffee orders within every shift
- Trained new hires in daily operations and coffee education
- Assisted management in improving team performance
Education
Bachelor of Arts -
San Francisco State University
San Francisco, CA01.2019
High School Diploma -
Cypress High School
Cypress, CA01.2017
Skills
- Clear and effective communication
- Critical Thinking
- Organizational ability
- Detail Oriented
- Strong multitasking
- Patience and Tolerance
Timeline
Bartender
The Hideout
01.2024 - Current
Cocktail Server
House of Blues
09.2023 - Current
Head Coffee Roaster & Green Buyer
Réveille Coffee Co.
04.2022 - 07.2023
Lead Barista
Réveille Coffee Co.
01.2018 - 04.2022
Bachelor of Arts -
San Francisco State University
High School Diploma -
Cypress High School
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