Sabrina Barakat
Brooklyn,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Claims Representative
ridge family smiles
brooklyn, NY
10.2023 - Current
- Reduced turnaround time for claim settlements by prioritizing tasks and managing deadlines effectively.
- Collaborated with cross-functional teams to expedite complex claims investigations and resolutions.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Minimized financial losses by identifying fraudulent claims through thorough analysis and investigation.
Sales Representative
PTM Marketing
09.2020 - 09.2021
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Customer Service Representative
Microcenter
09.2019 - 09.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Babysitter
Peachicks, Self Employed
09.2017 - 03.2020
- Communicated positively with children and guardians.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted children with homework assignments and special projects across different subjects.
- Planned fun outings and educational activities to keep children entertained.
- Provided safe transportation to and from school and extracurricular activities.
- Administered medications, following strict instructions from parents and medical labels.
Education
Bachelor of Science - Biology
Hunter College of The City University of New York
New York, NY05.2023
Skills
- Product Management and Pricing
- Market Research
- Sales Expertise
- Microsoft PowerPoint
- Maintaining Safe Environment
- Managing Routines
Languages
Arabic
Native or Bilingual
Spanish
Elementary
Timeline
Claims Representative
ridge family smiles
10.2023 - Current
Sales Representative
PTM Marketing
09.2020 - 09.2021
Customer Service Representative
Microcenter
09.2019 - 09.2020
Babysitter
Peachicks, Self Employed
09.2017 - 03.2020
Bachelor of Science - Biology
Hunter College of The City University of New York