Sabrina Beserock
Leesburg
Summary
Efficient transportation driver with 2+ years of experience in logistics and customer service. Proven ability to adhere to safety standards while delivering goods and managing inventory. Demonstrated leadership in building customer relationships and resolving complaints effectively. Skilled in performing basic mathematical calculations and maintaining operational excellence in fast-paced environments. Seeking to leverage expertise in a remote role within the transportation or retail sectors.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
Home Instead
Wildwood, FL
05.2026 - Current
- Provided personalized care and support to clients, enhancing their daily living experiences.
- Assisted clients with mobility, personal hygiene, and medication management to ensure safety and comfort.
- Developed and maintained strong relationships with clients, fostering trust and communication.
- Collaborated with healthcare professionals to create tailored care plans for individual client needs.
- Monitored client health conditions and reported changes to appropriate medical personnel promptly.
- Advocated for client needs, ensuring access to resources and services within the community.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Transportation Driver
Kroger Fulfillment
Groveland, FL
05.2023 - 02.2026
- Drive truck to deliver goods to stores and other customers.
- Adhere to all federal, state, corporate and departmental safety standards.
- Inspect truck for defects before, during and after trips; submits report indicating truck condition.
- Check refrigeration trailer for malfunctions.
- Managed route planning utilizing GPS technology to enhance delivery efficiency.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and reliability.
- Trained new drivers on operational procedures and safety standards within the team.
- Assisted in resolving customer inquiries related to delivery schedules and service issues.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Maintain flexibility to work any shift, including weekends on a regular basis.
- Perform basic mathematical calculations including addition, subtraction, multiplication, and division.
- Operated delivery vehicles to ensure timely transportation of goods to customers.
- Adhered to safety regulations and protocols during all driving operations.
Sales Associate
Ollie's Bargain Outlet
Leesburg, FL
08.2021 - 04.2023
- Welcoming customers into the establishment as well as responding to inquiries.
- Handled currency and credit transactions quickly and accurately.
- Communicated clearly and positively with coworkers and management.
- Resolved complaints promptly and professionally.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Took initiative to find extra tasks when scheduled duties were completed.
- Promoting rewards cards to customers during each transactions.
- Maintained cleanliness throughout each isle by keeping them clear from packaging materials.
Sales Associate/Cashier
Big Lots
Eustis, FL
09.2020 - 02.2021
- Welcoming customers into the establishment as well as responding to inquiries.
- Handled currency and credit transactions quickly and accurately.
- Communicated clearly and positively with coworkers and management.
- Resolved complaints promptly and professionally.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Took initiative to find extra tasks when scheduled duties were completed.
- Promoting rewards cards to customers during each transactions.
- Maintained cleanliness throughout each isle by keeping them clear from packaging materials.
Service Champion/Cashier
Taco Bell
Leesburg, FL
05.2018 - 06.2019
- Welcoming customers into the establishment as well as responding to customer inquiries.
- Handled currency and credit transactions quickly and accurately.
- Maintained high standards of customer service during high volume, fast-paced operations.
- Mastered the POS (point-of-sale) computer system for automated order taking.
- Communicated clearly and positively with coworkers and management.
- Followed procedures for safe food preparations, assembly, and presentation.
- Resolved complaints promptly and professionally.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Took initiative to find extra tasks when scheduled duties were completed.
- Maintaining cleanliness in food service areas and throughout the establishment.
- Promoting donations for students with scholarships and programs.
Sales Associate/Cashier
Dollar General
Tavares, FL
01.2018 - 05.2018
- Welcoming customers into the establishment as well as responding to inquiries.
- Handled currency and credit transactions quickly and accurately.
- Communicated clearly and positively with coworkers and management.
- Resolved complaints promptly and professionally.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Took initiative to find extra tasks when scheduled duties were completed.
- Unloaded U-Boat, tote, and roll-container merchandise and stocked onto shelves.
- Maintained cleanliness throughout the store by keeping them clear of packaging materials.
Education
High School Diploma -
Tavares High School
Tavares, FLEarly Childhood Education (Some College) -
Harrisburg Area Community College-Harrisburg
Harrisburg, PA05-2020
Skills
- Computer operation
- Safety management within retail industry
- Microsoft Word
- Cashiering
- Client interaction via phone calls
- Inventory Control
- Time management
- Store closing procedures
- Microsoft Office
- Store opening procedures
- Customer service
- Food service
- Early childhood education
Certification
- CPR Certification
- Game Design Certification (HS)
Timeline
Caregiver
Home Instead
05.2026 - Current
Transportation Driver
Kroger Fulfillment
05.2023 - 02.2026
Sales Associate
Ollie's Bargain Outlet
08.2021 - 04.2023
Sales Associate/Cashier
Big Lots
09.2020 - 02.2021
Service Champion/Cashier
Taco Bell
05.2018 - 06.2019
Sales Associate/Cashier
Dollar General
01.2018 - 05.2018
High School Diploma -
Tavares High School
Early Childhood Education (Some College) -
Harrisburg Area Community College-Harrisburg
Additional Information
Personable customer service associate dedicated to providing the highest level of customer service. Studied Early Childhood Care and Education at HACC. Sociable and efficient with the capacity to multi-task.