To provide the best veterinary medical care that I am knowledgeable and comfortable with to my patients. To provide excellent customer service and knowledge to clients. To further my education and quality of skills in the veterinary medical field.
Overview
18
18
years of professional experience
Work History
Practice Manager
The Vet Gal and Guys
Southlake, Texas
12.2021 - Current
Job duties included, but not limited to, opening and closing the clinic, inventory management, client follow-ups and callbacks, prescription filling and writing, radiographs, surgery, blood draws and catheter placements, ultrasounds, laboratory work, patient appointments and drop-offs, consultation and examination scheduling, assisting doctors in various tasks, inventory management, ordering supplies, euthanasia procedures, and general cleaning and maintenance.
Maintained communication and transparency with governing boards, department heads and medical staff.
Recruited, hired and trained new medical and facility staff.
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Directed, supervised and evaluated medical, clerical or maintenance personnel.
Ensured compliance with all applicable laws, regulations, accreditation standards, and industry best practices.
Managed budgeting process including forecasting expenses and revenue streams.
Hospital Manager
Keller Animal Clinic
Keller, United States
09.2019 - 12.2021
Job duties included, but not limited to, opening and closing the clinic, inventory management, client follow-ups and callbacks, prescription filling and writing, radiographs, surgery, blood draws and catheter placements, ultrasounds, laboratory work, patient appointments and drop-offs, consultation and examination scheduling, assisting doctors in various tasks, inventory management, ordering supplies, euthanasia procedures, and general cleaning and maintenance.
Maintained communication and transparency with governing boards, department heads and medical staff.
Recruited, hired and trained new medical and facility staff.
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Directed, supervised and evaluated medical, clerical or maintenance personnel.
Ensured compliance with all applicable laws, regulations, accreditation standards, and industry best practices.
Managed budgeting process including forecasting expenses and revenue streams.
Lead Veterinary Technician
The Colony Animal Clinic
The Colony, United States
10.2015 - 09.2019
Job duties included, but not limited to, opening and closing the clinic, inventory management, client follow-ups and callbacks, prescription filling and writing, radiographs, surgery, blood draws and catheter placements, ultrasounds, laboratory work, patient appointments and drop-offs, consultation and examination scheduling, assisting doctors in various tasks, inventory management, ordering supplies, euthanasia procedures, on-call consultations with doctors, and more. Additionally, all aspects of the clinic’s cleanliness were maintained.
Relief Veterinary Technician
RSVP
Fort Worth, Texas
06.2015 - 09.2019
Relief technician (Veterinary) for dfw texas
Job duties included based on each hospital needs
Shift Lead
Banfield Pet Hospital
, United States
12.2006 - 02.2015
Job duties included but not limited to opening and closing the clinic, inventory management, employee scheduling, weekly and quarterly meetings with the chief of staff and medical director, client callbacks and follow-ups, prescription filling and writing, radiographs, surgery, blood draws and catheter placements, ultrasounds, running laboratory tests, scheduling appointments in rooms and drop-offs, sending out consultations, examinations, assisting the doctors in various tasks, putting away orders, ordering supplies, euthanasia procedures, and other administrative tasks. Additionally, the role involved cleaning all aspects of the clinic.
Education
Bachelors Of Science - Animal Science, Animal Science, Minor in Biology
Sam Houston State University
05.2009
Associates Of Science - Science
Blinn College
12.2006
High School Diploma - Basics
Trinity High School
05.2001
Skills
Veterinary medical care
Policy and procedure development
Policy implementation
Workflow management
Managing medical practices
Employee performance
Records management
Practice management
Employee operations
Staff development
Client consulting
Budget oversight
Staff management
Workflow planning
Performance metrics
Workflow efficiency
New hire training
Electronic health records
Managing files and records
Continuous improvement
Policy development
Supplies ordering
Payroll administration
Human resources
Marketing
Regulatory compliance
Bookkeeping
Schedule management
References
Rebecca Hernandez, Personal reference, previous co-worker, Banfield, Pet Hospital
Dr. Monica Walker, Previous chief of staff and medical director, Southern Veterinary Partners
Dr. Christopher Leonard, Previous chief of staff and medical director, Banfield, Pet Hospital
Hobbies and Interests
Reading
Exercising
Cooking
Playing with my kids and animals
Music
Makeup tutorials
Awards
National Deans List, 01/01/03, National deans list, honor society from 2003-2005