Sabrina Bougeokles
Yuba City,USA
Summary
Detail-oriented customer service professional with nearly 10 years of experience in high-volume service environments. Skilled in cash handling, client communication, multitasking, and maintaining accuracy under pressure. Known for strong interpersonal skills, reliability, and the ability to build rapport quickly. Seeking to transition into the mortgage industry to leverage financial transaction experience and customer service expertise in a structured, growth-oriented environment.
Overview
10
10
years of professional experience
Work History
Food Service Associate
Beach Hut Deli
Yuba City, CA
05.2024 - Current
- Delivered exceptional customer service in high-volume food environment.
- Prepared and assembled menu items according to established recipes and standards.
- Maintained cleanliness and organization of workstations to ensure safety compliance.
- Trained new staff on food preparation techniques and customer interaction protocols.
- Operated point-of-sale system efficiently, ensuring accurate transaction processing.
- Collaborated with team members to streamline service delivery during peak hours.
- Enhanced customer satisfaction by providing timely and efficient food service.
Server
Cool Hand Luke’s
Yuba City, CA
10.2023 - Current
- Greet and assist guests with professionalism, handling multiple tables and requests simultaneously
- Support team operations by managing order accuracy, customer requests, and payment transactions
- Coordinate with management and kitchen staff to resolve guest concerns calmly and efficiently
- Maintain a clean and organized service area, contributing to a smooth shift flow
Bartender / Server
Lazy Dog Restaurant & Bar
Roseville, CA
05.2022 - 10.2023
- Manage both bar and table service in a high-volume environment while delivering excellent guest experiences
- Balance customer service with administrative tasks such as inventory tracking and shift summaries
- Communicate clearly with guests, coworkers, and supervisors to ensure accurate, timely service
- Handle customer complaints or special requests with patience and attention to detail
Server
Levity Entertainment Group
Various Locations
07.2016 - 10.2022
- Provided guest support during large events, managing table service and guest coordination
- Took reservations, relayed information to staff, and resolved service-related issues quickly
- Handled high-pressure situations while staying calm, organized, and focused
- Worked closely with event coordinators and teammates to meet tight schedules and shifting priorities
Education
Associate of Arts - Film
Ventura College
Ventura, CA05.2017
High School Diploma - undefined
Oxnard High School
Oxnard, CA06.2014
Skills
- Customer Service & Front Desk Support
- Verbal & Written Communication
- Multitasking in Fast-Paced Environments
- Attention to Detail & Organization
- Basic Microsoft Office
- Cash handling proficiency
- Adaptability to change
- Conflict Resolution & Professionalism
- Filing & Information Handling
- Team Support & Time Management
Timeline
Food Service Associate
Beach Hut Deli
05.2024 - Current
Server
Cool Hand Luke’s
10.2023 - Current
Bartender / Server
Lazy Dog Restaurant & Bar
05.2022 - 10.2023
Server
Levity Entertainment Group
07.2016 - 10.2022
High School Diploma - undefined
Oxnard High School
Associate of Arts - Film
Ventura College