Sabrina Cardoso
Buena Park ,CA
Summary
Customer-focused Counter Salesperson known for high productivity and efficiency in completing tasks. Possesses specialized skills in inventory management, customer relationship building, and point-of-sale systems operation. Effective at communication, problem-solving, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Counter Salesperson
Ganahl Lumber Company
Buena Park, CA
10.2023 - Current
- Educated customers on lumber product and building material features to facilitate informed purchasing decisions.
- Collaborated with team members to efficiently resolve customer inquiries, enhancing overall service quality.
- Managed returns and exchanges in compliance with company policies.
- Monitored inventory levels and communicated restocking needs to management.
- Trained new staff on sales procedures and customer service standards.
- Processed credit card payments securely following established protocols.
- Maintained accurate records of all sales transactions.
Administrative Assistant/Bookkeeper
Ganahl Lumber Company
Lake Forest, CA
01.2022 - 09.2023
- Enhanced efficiency in administrative operations by collaborating with various departments.
- Maintained organized filing systems for physical and electronic documents, enhancing retrieval efficiency.
- Managed office supplies inventory by tracking stock levels and placing orders.
- Utilized Microsoft Excel and other software for precise data entry into spreadsheets.
- Provided information through phone calls and emails, ensuring effective communication.
- Ensured confidentiality by properly handling sensitive documents per established protocols.
Will Call Clerk
Ganahl Lumber Company
Lake Forest, CA
05.2020 - 12.2021
- Processed customer orders accurately and efficiently in fast-paced environment.
- Executed data entry for incoming materials to ensure accurate fulfillment of customer orders.
- Verified accuracy of all documentation prior to submission for processing.
- Collaborated with team members to streamline daily operations and improve workflow.
- Coordinated with team members to complete tasks on time and consistently meet deadlines.
- Operated cash register for cash, check, and credit card transactions.
- Greeted visitors professionally while directing them to appropriate personnel.
Cashier
Ganahl Lumber Company
Lake Forest, CA
07.2018 - 06.2020
- Operated cash register, processing payments through various methods accurately.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers, addressing inquiries regarding products and services.
- Maintained organized and clean checkout areas and merchandise displays to enhance customer experience.
- Executed various tasks to support daily operations and improve workflow. assigned by management to support operations.
Courtesy Clerk
Ralphs Grocery Store
Dana Point, CA
06.2017 - 04.2018
- Assisted customers with inquiries and provided product information.
- Bagged groceries accurately at checkout, ensuring customer satisfaction while maintaining product integrity and safety.
- Maintained cleanliness and organization in checkout areas and store aisles.
- Assisted with price checks, organized go-backs, and replenished supplies to enhance store efficiency.
- Managed shopping cart collection to maintain clean and organized store environment. shopping carts from parking lot to maintain clean, organized area.
Education
Bachelor of Arts - Criminal Justice
California State University, Fullerton
Fullerton, CA05-2026
Certificate of Achievement - General Education
Saddleback College
Mission Viejo, CA05-2024
Skills
- Sales goal achievement
- Product knowledge
- Inventory management
- Data entry
- Customer support
- Team collaboration
- Effective communication
- Reliability
Languages
English
Professional
Portuguese
Professional
Timeline
Counter Salesperson
Ganahl Lumber Company
10.2023 - Current
Administrative Assistant/Bookkeeper
Ganahl Lumber Company
01.2022 - 09.2023
Will Call Clerk
Ganahl Lumber Company
05.2020 - 12.2021
Cashier
Ganahl Lumber Company
07.2018 - 06.2020
Courtesy Clerk
Ralphs Grocery Store
06.2017 - 04.2018
Bachelor of Arts - Criminal Justice
California State University, Fullerton
Certificate of Achievement - General Education
Saddleback College