Results-driven professional with a proven track record in customer service and team collaboration. Known for clear communication and mentoring capabilities, contributing to improved processes and enhanced customer experiences.
Overview
29
29
years of professional experience
Work History
Team Member
Sheetz
800 Polaris Parkway
06.2024 - Current
Provided excellent customer service by addressing inquiries and resolving issues promptly.
Operated cash register efficiently, ensuring accurate transactions and balanced drawers.
Maintained cleanliness and organization of store environment to enhance customer experience.
Assisted in inventory management, restocking shelves, and monitoring product availability.
Participated in training new staff on operational procedures and best practices for service delivery.
Packer/Processor Operator
Ultra PRO
4100 Lockbourne Rd
06.2024 - Current
Operated packaging machinery to efficiently prepare products for shipment.
Inspected items for quality assurance, ensuring compliance with company standards.
Collaborated with team members to streamline packing processes and reduce downtime.
Maintained a clean and organized workspace to enhance operational efficiency.
Trained new staff on safe handling procedures and equipment operation protocols.
Independent Contractor
Gannett Publishing Services
53 Bolton Rd
01.2018 - 11.2021
Managed production schedules to ensure timely delivery of print materials.
Oversaw quality control processes, identifying and addressing issues promptly.
Developed efficient workflows that improved overall operational performance.
Trained and mentored new staff on production best practices and safety protocols.
Medical Assistant
Kiddie West Pediatric Center
4766 West Broad St
09.1996 - 09.2020
Coordinated patient scheduling and managed appointment flow to enhance clinic efficiency.
Assisted in clinical procedures, ensuring compliance with safety protocols and best practices.
Administered immunizations and medications under physician supervision, maintaining accurate records.
Educated patients and families on health management, fostering positive healthcare experiences.
Mentored junior staff on clinical protocols and patient care techniques to elevate team performance.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.