Sabrina Cozzolino
Parkland,FLORIDA
Summary
Resourceful Inflight Supervisor known for high productivity and efficient task completion. Specialize in crew management, safety protocol enforcement, and customer service excellence. Excel in communication, leadership, and problem-solving to enhance team performance and passenger satisfaction. Seasoned Inflight Supervisor with background in managing cabin crew operations, ensuring passenger comfort, safety, and satisfaction. Strong leadership skills with ability to mentor junior staff members and streamline workflow processes for optimal team performance. Demonstrated record of implementing successful strategies that enhance customer service experience and improve operational efficiency. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
34
34
years of professional experience
Work History
Real Estate Agent
Coldwell Banker
Coral Springs, FLORIDA
03.2011 - Current
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Provided guidance to clients throughout the entire buying or selling process.
- Prepared comparative market analysis to estimate properties' value.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
Event Manager
KOD investment
Parkland, FLORIDA
02.2016 - 07.2024
- Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Ensured compliance with applicable laws and regulations related to event planning and operations.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Provided support to attendees before, during, and after the event as needed.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Enhanced attendee experience through meticulous attention to detail in event design and customer service protocols.
French/English Teacher
AISG
Genoa, Italy
09.2004 - 07.2008
- Encouraged self-expression among learners through oral presentations or role plays.
- Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
- Adapted teaching methods based on each student's unique needs and abilities.
Onboard Advisor/Flight Attendant
United Airlines
Paris, France
09.1993 - 08.1997
- Conducted lectures, demonstrations and group activities in order to enhance learning experience.
- Ensured compliance with FAA regulations and company policies regarding cabin safety and security.
- Assessed customer feedback to identify areas for improvement in the passenger experience.
- Collaborated with other crew members to maintain order on board the aircraft during long flights.
- Reported any irregularities or problems encountered during the course of a flight directly to supervisor.
International Flight Attendant
Air France-KLM
Paris, France
05.1990 - 08.1993
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Administered and coordinated emergency procedures or care, enhancing onboard safety.
- Took measures during unusual conditions to maximize safety of customers and crew.
Education
Real Estates Licence - Real Estates
Bob Hogue Real Estates
Broward County08-2012
Bachelor of Science - Mathematics Applied To Social Studies
University Paris Dauphine
Paris France09-1990
Skills
- Transportation and logistics coordination
- Team leadership and supervision
- Social Media Management
- Catering Coordination
- Event Marketing
- New Business Development
Languages
Italian
Native/ Bilingual
French
Native/ Bilingual
German
Professional
Arabic
Limited
Spanish
Limited
Accomplishments
- Legend Society Coldwell Banker Award 2023/2024
- international President Circle Award 2015-2023
- Recognition Inflight Team member United Airines
- Rookie of the year United airlines 1993
Affiliations
- Interior deisgn
- Active community volunteer
Timeline
Event Manager
KOD investment
02.2016 - 07.2024
Real Estate Agent
Coldwell Banker
03.2011 - Current
French/English Teacher
AISG
09.2004 - 07.2008
Onboard Advisor/Flight Attendant
United Airlines
09.1993 - 08.1997
International Flight Attendant
Air France-KLM
05.1990 - 08.1993
Real Estates Licence - Real Estates
Bob Hogue Real Estates
Bachelor of Science - Mathematics Applied To Social Studies
University Paris Dauphine