Sabrina Dekle
Denver,CO
Summary
Dynamic and results-driven professional with a passion for exceeding expectations and a knack for building powerful customer relationships. Possessing 4+ years of multifaceted experience in Software Engineering and Enterprise Sales Development, I bring an infectious energy and proven track record of building strong customer relationships, achieving high customer retention, and driving business growth. Adept at connecting customer goals with product value and advocating for customer needs. Seeking to leverage diverse skills in the role of Customer Success Manager at QA Wolf, contributing to the mission of quality as a service.
Overview
4
4
years of professional experience
Work History
Software Engineer
Lockheed Martin Space
10.2022 - Current
- Collaborate with interdisciplinary teams to ensure alignment between customer requirements and software capabilities.
- Resolve customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Analyze user requirements to develop software solutions and create technical specifications.
- Create and demonstrate presentation materials bi-quarterly
- Perform integration testing between different components of an application prior to release.
Business Development Representative
Knowde
09.2021 - 02.2022
- Identified key decision makers within target companies and initiated contact with them.
- Listened to customer needs to identify and recommend best services.
- Strategically devised customer approaches, meeting sales objectives and responsible for meeting 25% of team quota.
- Created tailored campaigns to drive top of the funnel pipeline
- Prepared detailed proposals outlining product features, pricing plans and value propositions.
Enterprise Sales Development Representative
E2open
11.2019 - 09.2021
- Interacted with VP-level and above executives, particularly within the supply chain side of the business, establishing credibility and fostering strong relationships.
- Identified limitations in prospect's supply chain process and presented the best solution to help create more efficient processes while simultaneously decreasing their costs
- Set company record for the most demonstrations set in a month and consistently achieved 100% quota by utilizing long term strategies; Generated $8 million in top of funnel pipeline annually
- Developed outbound campaigns by leveraging Salesforce CRM to drive leads and new business.
- Expanded account base into new markets through cross-selling and identifying additional needs within existing accounts
- Established a sales training program to improve onboarding and collective team performance.
Education
B.S. Public Relations
Kennesaw State University
Skills
- Account Management
- Sales Proficiency
- Data & Analytics
- Business Development
- Strategic Account Development
- Sales & Marketing Campaigns
- SEO & SEM
- Training and Mentoring
Timeline
Software Engineer
Lockheed Martin Space
10.2022 - Current
Business Development Representative
Knowde
09.2021 - 02.2022
Enterprise Sales Development Representative
E2open
11.2019 - 09.2021
B.S. Public Relations
Kennesaw State University
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