Summary
Overview
Work History
Education
Skills
Relevantexperience
Highlightofqualifications
Timeline
Generic
Sabrina Eloha

Sabrina Eloha

Pittsburgh,PA

Summary

Interested in working with Persons suffering from Mental Health and Intellectual Disabilities, while making a difference in their everyday lives. Skilled Mental Health Technician with [Area of study] degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.

Overview

18
18
years of professional experience

Work History

Mental Health Assistant

Life Care Hospitals
01.2017 - Current
  • Assisted mental health professionals with treatment plans, enhancing the therapeutic environment for patients.
  • Assessed patient progress and reported changes to supervising physician.

Casual Pool Specialist

Pittsburgh Mercy Health Systems
01.2013 - Current
  • Conducted regular reviews of operations and identified areas for improvement.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Followed all company policies and procedures to deliver quality work.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.

Emergency Shelter Service Coordinator

Bethlehem Haven
01.2007 - 01.2013
  • Coordinated and monitored service activities to confirm work met all requirements.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Communicated with clients and service providers to provide updates on work progress.
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

Bachelor Degree - Criminology, Sociology

Indiana University of PA
01.1995

Skills

  • Case Documentation
  • Mental health awareness
  • Substance Abuse Knowledge
  • Professional boundaries
  • Behavioral Management
  • Multicultural Sensitivity
  • Self-care strategies
  • Suicide Prevention

Relevantexperience

  • Ability to identify the problem and find a comprehensive solution best for the Consumer.
  • Understand the importance of collaboration with other Social Service Providers.
  • Generating monthly, quarterly and annual reports as well as data-entry of each Consumer.
  • Worked various hours to assure that the work is completed in a timely manner.
  • Multi-task with little supervision.
  • Computer literate with the ability to input information on the Consumers.
  • Participate in trainings to keep abreast of new strategies, qualifications and changes.
  • Organized and created Progress/Case notes on each Consumer.
  • Have a high understanding of the obligations required in regards to funding sources.

Highlightofqualifications

  • Experienced working with Persons with Mental Health, Intellectual Disabilities and Drug and Alcohol.
  • Excellent communication and interpersonal skills.
  • Skilled in collaborating with various Social Service Providers and serving as a referral source.
  • Well organized and hardworking while completing assignments in a timely manner.
  • Ability to identify and meet the Consumer’s need based on where they are at in their treatment goals.

Timeline

Mental Health Assistant

Life Care Hospitals
01.2017 - Current

Casual Pool Specialist

Pittsburgh Mercy Health Systems
01.2013 - Current

Emergency Shelter Service Coordinator

Bethlehem Haven
01.2007 - 01.2013

Bachelor Degree - Criminology, Sociology

Indiana University of PA
Sabrina Eloha