Sabrina Gamez
Bishop,TX
Summary
Dynamic and results-oriented professional with extensive experience in office administration and customer service at Champion Fine Meats. Excelled in managing sensitive information and improving customer relations through exceptional service and empathy. Skilled in organization and retail management, consistently enhancing operational efficiency. Proven reliability, with a track record of fostering customer loyalty and streamlining inventory controls.
Overview
12
12
years of professional experience
Work History
Secretary / Costumer Service
Champion Fine Meats
01.2014 - 08.2024
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Costumer Service /Store Manager's Assistant
Champion Fine Meats Grocery
01.2013 - 01.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items
Education
Bachelor of General Studies - Criminal Justice / Social Work
Tamiu Kingsville
Kingsville, TX05-2028
High School Diploma -
Martin High School
Laredo, TX05-2024
Skills
- Verbal and written communication
- Office Administration
- Organization
- Patience and empathy
- Customer assistance
- Cash handling
- Reliability and punctuality
- Stocking supplies and retail products
- Retail management experience
Languages
English
Spanish
Timeline
Secretary / Costumer Service
Champion Fine Meats
01.2014 - 08.2024
Costumer Service /Store Manager's Assistant
Champion Fine Meats Grocery
01.2013 - 01.2019
Bachelor of General Studies - Criminal Justice / Social Work
Tamiu Kingsville
High School Diploma -
Martin High School
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