Offering strong foundation in customer service and community engagement, eager to learn and grow within this role. Brings understanding of property management basics and ability to coordinate events effectively. Ready to use and develop communication and organizational skills in Assistant Community Manager role.
Overview
3
3
years of professional experience
Work History
Assistant Community Manager
AOG Living
04.2025 - Current
Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
Increased office organization by creating filing systems and managing confidential information carefully.
Streamlined rent collection processes, resulting in improved on-time payments and reduced delinquencies.
Performed market research on competitors'' pricing, features, and amenities to maintain a competitive edge within the local rental market.
Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Provided leadership, guidance and support to staff members.
Assistant Community Manager
RPM Living Management Company
07.2024 - 01.2025
Implemented business strategies to maximize tenant satisfactions and reduce vacancies.
Assisted in marketing efforts to attract prospective tenants, utilizing online platforms and community outreach.
Maintained accurate records of resident interactions using property management software systems thus allowing easy access for future reference or action planning.
Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
Increased office organization by creating filing systems and managing confidential information carefully.
Leasing Manager
ASAP Personnel
01.2024 - 07.2024
Oversee daily operations, maintenance and administration.
Conducted background checks, Credit check & rental verification on all applicants.
Implemented business strategies to maximize tenant satisfactions and reduce vacancies.
Assisted in marketing efforts to attract prospective tenants, utilizing online platforms and community outreach.
Tax Preparer
H&R Block
01.2022 - 07.2023
Applied federal and state government regulations to prepare accurate and compliant tax returns for clients of HR Block.
Responded state and federal tax notice by preparing written responses or tax amendments.