Sabrina Gathwright
Memphis,USA
Summary
Dynamic Child Care Specialist II with the Tennessee Department of Human Services, recognized for exceptional case management and child care assessment skills. Proven ability to enhance program enrollment processes and deliver clear, concise communication. A reliable team player dedicated to improving child care quality and supporting families in navigating assistance options.
Overview
21
21
years of professional experience
Work History
Child Care Specialist II
Tennessee Department of Human Services
Memphis, TN
07.2021 - Current
- Completes requests for provider transfers based on case history and policy, discusses case status requests and works with families to obtain missing documents if applicable, answers questions related to choosing the best child care options, answers general questions related to copayments, cost differences, how child care payment assistance works, enrolls children in daycare programs and issues certificates if requested, Reviews electronic attendance verifications (EAVs) sent from fiscal to address enrollment discrepancies, including absences, reported terminations, etc. and addresses provider inquiry concerns such as children not showing on an EAV, incorrect start/end dates, etc.
- Highly reliable
- Supportive team member
- Excellent verbal and written communication skills
- Ability to present information clearly and concisely
Assessment Program Evaluator II
Tennessee Department of Human Services
Memphis, TN
07.2004 - 06.2021
- Conducts assessments of childcare centers and family & group childcare homes (evaluates interactions between children and staff, examines the layout, use of space and rooms, evaluates health and safety practices, determines if appropriate math, language, music and art activities are used, prepares summary reports so educators can identify their strengths and pinpoint areas that need improvement)
Education
Master’s - Educational Management
Strayer University
Memphis, TN09.2012
Bachelor’s - English with concentration in Mass Communications
Jackson State University
Jackson, MS05.1994
Skills
- Highly reliable
- Supportive team member
- Excellent verbal and written communication skills
- Ability to present information clearly and concisely
- Child care assessment
- Case management
- Document review
- Program enrollment
- Attendance verification
- Customer support
Websites
Timeline
Child Care Specialist II
Tennessee Department of Human Services
07.2021 - Current
Assessment Program Evaluator II
Tennessee Department of Human Services
07.2004 - 06.2021
Master’s - Educational Management
Strayer University
Bachelor’s - English with concentration in Mass Communications
Jackson State University