Attentive nursing professional presenting high level of care, patient assistance during each shift. Considered hardworking and driven. Ready for new opportunity to apply exceptional nursing skills in any available departments. Worked in several fields such as Cardiology, Medecine and mostly in the Surgery department.
Overview
2
2
Languages
1
1
Certification
12
12
years of post-secondary education
12
12
years of professional experience
Work History
Registered Nurse
Honoré-Mercier Hospital
Saint-Hyacinthe, Québec, Canada
10.2019 - 09.2020
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Observed and reported patient condition, progress and medication side effects to accurately document updates.
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
Created individualized care plans for patients and worked with medical professionals to come up with treatment and discharge options.
Administered medications to 40 patients and monitored response to medications.
Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
Worked in Surgery, Cardiology, Medecine and Psychiatry departments.
Caregiver
Centre D'hébergement Frédérick-George-Hériot
Drummondville, Québec, Canada
01.2017 - 10.2019
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Provided safe mobility support to help patients move around personal and public spaces.
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Pharmacy Supervisor
Pharmaprix
Sherbrooke/Drummondville, Québec, Canada
04.2013 - 01.2018
Processed over 200 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Collaborated with store manager to maintain daily operations.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Customer Service Agent
Nordia For Bell Canada
Sherbrooke, Québec/Canada
07.2010 - 09.2013
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Recommended products to customers and suggested other options if preferred product was unavailable.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Responsable Talent et Culture at Hôtel Kimpton St Honoré Paris 5*, IHG GroupResponsable Talent et Culture at Hôtel Kimpton St Honoré Paris 5*, IHG Group