Sabrina Gonzales
Largo,FL
Summary
Adaptable professional with experience in massage therapy, front desk operations, and guest support. Strong in customer service, conflict resolution, and attention to detail. Committed to creating a positive client experience and supporting wellness goals through effective, individualized care.
Overview
7
7
years of professional experience
Work History
Massage Therapist
Solely Massage
St. Petersburg, Florida
08.2026 - Current
- Performed quality, therapeutic bodywork to meet clients' needs.
- Developed individualized treatment plans based on client assessments and preferences.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
Receptionist
The Moxy Hotel
St. Petersburg, Florida
11.2025 - 07.2026
- Managed check-ins and check-outs using hotel property management system.
- Resolved guest requests with calm, professional communication.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Performed data entry tasks into various computer systems accurately and promptly.
Massage Therapist
Massage Studio
St. Petersburg, Florida
01.2025 - 07.2026
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Performed quality, therapeutic bodywork to meet clients' needs.
Receptionist
Treasure Island Beach Resort
Treasure Island, FL
07.2024 - 07.2025
- Processed reservations, room assignments, and stay changes in property system.
- Answered phone calls and handled guest questions with courtesy.
- Verified identification, payments, and folio details at front desk.
- Greeted guests and provided professional check-in and check-out service.
Massage Therapist
Symmetry360 Massage
Golden, Co
08.2019 - 06.2024
- Consulted clients to assess needs, preferences, and treatment goals before services.
- Customized treatment plans based on intake forms and physical condition.
- Maintained clean treatment rooms, linens, and massage equipment between appointments.
- Trained new therapists on service flow, guest care, and room setup procedures.
- Developed treatment plans, taking into consideration clients' rehabilitation goals, preferred treatment methods and appointment frequency.
Event Staff Member
Argus Event Staffing
Denver, Colorado
05.2023 - 12.2023
- Greeted guests and directed arrivals to proper event areas.
- Checked tickets and credentials at entry points.
- Assisted with VIP support and special guest requests.
- Provided customer service support to attendees and answered any questions they had about the event.
- Enforced venue rules, bag checks, and prohibited item procedures.
Education
Certificate And License - Massage Therapy
Denver Integrative Massage School
Denver, CO12-2019
High School Diploma -
Bear Creek High School
Lakewood, CO05-2015
Skills
- Safety protocols
- Conflict resolution
- Guest relations
- Customer service
- Attention to detail
- Team coordination
Timeline
Massage Therapist
Solely Massage
08.2026 - Current
Receptionist
The Moxy Hotel
11.2025 - 07.2026
Massage Therapist
Massage Studio
01.2025 - 07.2026
Receptionist
Treasure Island Beach Resort
07.2024 - 07.2025
Event Staff Member
Argus Event Staffing
05.2023 - 12.2023
Massage Therapist
Symmetry360 Massage
08.2019 - 06.2024
Certificate And License - Massage Therapy
Denver Integrative Massage School
High School Diploma -
Bear Creek High School