Antonio Blanco

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Provided clear, concise instructions to clients to prepare for massage services.
• Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
• Boosted repeat business through outstanding customer service and personalized massage experiences.
• Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.

Airfield Supervisor

• Handled administrative requirements, maintained records and submitted operational reports.
• Led team in developing strategic plans to meet operational objectives.
• Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
• Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
• Prepared and delivered reports and briefings.
• Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.