Summary
Overview
Work History
Education
Skills
Timeline
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Sabrina Green

Philadelphia,PA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

13
13
years of professional experience

Work History

Personal Banker

Santander Bank
12.2021 - Current
  • Processed deposits, withdrawals, and ACH transfers accurately
  • Cross-sold bank products and services to meet customer needs and provide options
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Tracked fraud cases and monitored trends to develop strategies for prevention.

Administrative Assistant

Philly Temps and Perm
12.2016 - 12.2017
  • Managed Access databases converting complex data into easy-to-interpret data
  • Created PowerPoint presentations for business development purposes
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Customer Service Associate Cashier

K-Mart
01.2011 - 11.2014
  • Ensured customer care and assisted in handling and solving customer needs, issues, or complaints
  • Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies
  • Collected and authorized payments of guests
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Education

BankWork$ Training Program Certificate -

Philadelphia, PA
11.2021

High School Diploma -

Edison High School
Philadelphia, PA
06.2008

Skills

  • Branch operations
  • Records Management
  • Professional Telephone Demeanor
  • Fraud prevention
  • Attention to Detail
  • Customer Service

Timeline

Personal Banker

Santander Bank
12.2021 - Current

Administrative Assistant

Philly Temps and Perm
12.2016 - 12.2017

Customer Service Associate Cashier

K-Mart
01.2011 - 11.2014

BankWork$ Training Program Certificate -

High School Diploma -

Edison High School

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Sabrina Green