Sabrina Grey
Belford
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
17
17
years of professional experience
2012
2012
years of post-secondary education
Work History
Customer Service Representative
Super Foodtown
Port Monmouth
07.2008 - Current
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints through effective communication and problem-solving.
- Processed transactions accurately using point-of-sale systems.
- Customer always comes first, also I believe building those friendships with regulars is very important.
- Handled returns and exchanges while adhering to company guidelines.
- Maintained store appearance by organizing products and ensuring cleanliness.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School North
Middletown, NJSkills
- Point-of-sale systems
- Customer relationship management
- Product knowledge
- Complaint resolution
- Effective communication
- Time management
- High-energy attitude
- Service upselling
References
References available upon request.
Timeline
Customer Service Representative
Super Foodtown
07.2008 - Current
High School North