Dedicated healthcare professional with over 2 years of experience in fast-paced environments. Skilled at multitasking and prioritizing workloads independently. Detail-oriented with a strong commitment to informed patient care, administrative excellence, and confidentiality. Proficient in organizing charts, preparing patient rooms, and supporting diagnostic processes. Positive and upbeat demeanor with excellent communication skills to effectively interact with patients and colleagues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
ProMedica Physicians Cardiology
08.2023 - Current
Obtain and document patient medical history, medication information, vital signs, symptoms, and allergies.
Complete EKGs and other tests based on patient presentation in office.
Perform medical records management, including filing, organizing and scanning documents.
Register patients for appointments and verify insurance information
Assist in completing Financial Aid applications for patient medications and logging sample medications.
Answer telephone calls to offer office information, answer questions, and direct calls to staff.
Oriented and trained new staff on proper procedures and policies.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Monitoring and replenishing medical supplies and submitting replenishment orders before depleted.
Sanitizing, restocking, and organizing exam rooms and medical equipment.
Shift Manager
Tractor Supply Company
10.2020 - 07.2022
Demonstrated knowledge of company missions and goals and mentored employees in reaching objectives aligned with company core values.
Motivated sales team to exceed quotas through friendly competition and other incentive programs.
Drove staff performance by creating a positive work atmosphere and administering recognition and rewards programs.
Served customers with knowledgeable, friendly support at every stage of shopping and built strong relationships with customers through positive attitude and attentive response.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Team Member
Tractor Supply Company
08.2020 - 10.2020
Contributed to team success by completing jobs quickly and accurately.
Collaborated with staff members to enhance customer service experience and exceed team goals.
Prepared items for sales floor stocking by affixing tags and creating shelf labels.
Operated forklift safely and efficiently to prevent damage to items and avoid injuries.
Filled propane tanks, checked valves, and performed other routine equipment maintenance.
Pursued learning opportunities with the management team to advance knowledge and take on a management position.
Crew Member
McDonald’s
04.2018 - 07.2018
Took orders, prepared meals, and collected payments.
Prepared products following restaurant, health and safety standards and procedures.
Collaborated with team members to complete orders.
Served guests at the front counter and drive-thru.
Kept the food preparation area, equipment, and utensils clean and sanitary.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Maintenance Worker
Houck Properties
06.2014 - 12.2017
Handled hedge, bush, and shrub trimming.
Applied weed and pest control chemicals to lawns, protecting grass and improving appearance.
Collected and removed debris at job sites.
Carried out building updates such as painting surfaces, replacing fixtures and reorganizing rooms.
Cleaned, tested, and balanced pool water to maintain a safe and healthy swimming environment.