Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yahaira Tellado

Lancaster,PA

Summary

Hard working and passionate Medical Assistant Expert with 2.5 year experience in Family Medicine outpatient care, clerical tasks, and infection control. Proficient in clinical documentation, phlebotomy, and administration of injectable medications. Bilingual in English/Spanish, offering strong customer service skills and a proactive approach to improving patient satisfaction and operational efficiency.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Medical Assistant Expert

UPMC
02.2022 - 08.2024
  • Assisted physicians with various aspects of patient care (including clerical, environmental and organizational tasks) ensuring patient satisfaction.
  • Cleaned/sanitized procedure rooms, instruments and equipment between patient visits to maintain infection control
  • Managed inventory of supplies restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected patient history reconciled medications, allergies and vaccines from outside charts.
  • Took vitals and performed screenings per provider guidelines. ie: Vision, Hearing. PHQ-9, GAD-7.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Sent/received patient medical records in accordance with HIPPA and other state regulations.
  • Obtained X-Ray/Lab reports, hospital notes, referral, etc.
  • Completed forms. requisitions and needed.
  • Performed all CLIA waived POCT testing EKGs and other diagnostic tests, contributing to accurate and timely diagnoses. ie: UDS, Strep Test, Hemoglobin, Fecal Occult, Dipstick Urinalysis, Urine Pregnancy and Blood Glucose Monitoring.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Administered injectable medication Sublocade, Vivitrol and Toradol when appropriate.
  • Administered vaccines when appropriate

Secretary Senior

Domestic Relations Association of Pennsylvania
04.2007 - 01.2021
  • Assisted clients with filing of interstate and intrastate petitions for support
  • Assisted clients with filing of support modifications
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Collected DNA samples and processed the specimens for processing.
  • Received genetic testing results and entered court orders establishing paternity.

Teller II

First Federal of Bucks County
07.2003 - 12.2005
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Received cash from customers for deposit
  • Cashed checks
  • Opened vacation and holiday accounts
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Educated customers on use of banking website and mobile apps.
  • Learned about customer's financial needs, established trust and optimized sales
  • Balanced the vault

Education

Medical Assisting

HACC- (TEC CENTRO)
Lancaster, PA
01.2022

High School Diploma -

J.P. McCaskey High School
Lancaster
06.1998

Skills

  • HIPAA Compliance
  • OSHA Regulations
  • CLIA regulations and compliance
  • Excellent Customer Service Skills
  • Medical terminology knowledge
  • EMR / EHR
  • Direct Patient-Focused Care
  • Clinical Documentation
  • Bilingual- Speak Spanish Also
  • Phlebotomy
  • Reliable team player
  • CPR
  • Administration of injectable medications and immunizations
  • Specimens collection and processing
  • Professionalism and Ethics
  • First Aid-Simple Dressings
  • Medical supply inventory and stocking
  • Team Player
  • Quick Learner
  • Preceptor and trainer to other staff and students

Certification

  • NHA-CCMA - Certified Clinical Medical Assistant
  • BLS

Timeline

Medical Assistant Expert

UPMC
02.2022 - 08.2024

Secretary Senior

Domestic Relations Association of Pennsylvania
04.2007 - 01.2021

Teller II

First Federal of Bucks County
07.2003 - 12.2005

Medical Assisting

HACC- (TEC CENTRO)

High School Diploma -

J.P. McCaskey High School

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Yahaira Tellado