Amy Lewandowski
50 1/2 Dewey Street,PA
Summary
Dedicated Medical Assistant with extensive experience at UPMC Shadyside Hospital, excelling in patient care and medical records management. Proficient in HIPAA compliance and vital sign monitoring, I ensure a high standard of professionalism while effectively scheduling and assisting patients. Committed to delivering exceptional service and maintaining confidentiality in all interactions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Expert Medical Assistant
UPMC Shadyside Hospital Endocrinology
01.2021 - Current
- Organized exam rooms efficiently.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Senior Medical Assistant
Upmc Urgent Care
12.2019 - 02.2021
- Organized exam rooms efficiently.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor procedures, including preparing patient room and sterilizing instruments.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Measured patient pulse oximetry.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant
Children’s Pediatric
02.2013 - 12.2017
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Gathered vital signs and recorded measurements.
- Escorted patients to exam rooms.
- Ensured accurate documentation of vaccines administered.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Private Practice
08.2013 - 02.2017
- Performed medical records management, including filing, organizing and scanning documents.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Diploma - Medical Assistant
Kalpan
Pittsburgh, PA2013
High School Diploma - General Studies
Peabody
Pittsburgh, PA06.1998
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Reliable team player
- Procedure assistance
- Specimens' collection and processing
- Professionalism and ethics
- Maintaining confidentiality
- Insurance verification
- Sterilization techniques
- Equipment sterilization
- Medical office administration
- Inventory and supply management
- Simple dressings
Certification
CPR
Timeline
Expert Medical Assistant
UPMC Shadyside Hospital Endocrinology
01.2021 - Current
Senior Medical Assistant
Upmc Urgent Care
12.2019 - 02.2021
Medical Assistant
Private Practice
08.2013 - 02.2017
Medical Assistant
Children’s Pediatric
02.2013 - 12.2017
CPR
Diploma - Medical Assistant
Kalpan
High School Diploma - General Studies
Peabody
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