Sabrina Hendricks
Columbia,MD
Summary
Proactive leader with experience in coordinating diverse teams and developing training initiatives. Known for effective problem resolution and strategic issue analysis, driving operational effectiveness and personnel growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Staff Officer
Department of Defense
Fort MEADE, MD
01.2023 - Current
- Streamlined logistics processes fo operations, guaranteeing prompt delivery of essential resources.
- Created comprehensive standard operating procedures for administrative tasks, facilitating enhanced workflow and productivity.
- Streamlined documentation and reporting processes, reinforcing adherence to regulations and maintaining data integrity.
- Assisted in planning and executing training programs for personnel development initiatives.
- Engaged with diverse teams to streamline communication processes and bolster overall operational effectiveness.
- Evaluated job specifications and qualifications to identify necessary criteria for applicant selection.
Controlled Acces Specialist
Government Service Group
Hanover, MD
02.2019 - 10.2023
- Monitored Front desk area to ensure building is secured.
- Completed inspections to ensure safety protocols were followed.
- Resolved problems, improved operations, and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
Section Chief, Internal Staffing
Department of Defense
Fort Meade, MD
01.2021 - 01.2023
- Coordinated efforts of cross-functional teams to streamline operations and bolster mission preparedness.
- Crafted and operationalized strategic initiatives in accordance with Department of Defense priorities.
- Oversaw resource allocation to ensure optimal utilization within budget constraints.
- Developed and implemented training sessions for junior staff, promoting professional growth and improving team effectiveness.
- Presented findings and recommendations to senior leadership for strategic initiatives.
- Fostered an environment of positivity and engagement by implementing initiatives focused on employee recognition and career advancement.
Prorgram Manager, Internal Staffing
Department of Defense
Fort Mead, MD
12.2019 - 01.2020
- Coordinated efforts of cross-functional teams to identify and implement process improvements for increased operational effectiveness.
- Developed comprehensive training modules focusing on mentoring staff in adherence to compliance and safety procedures.
- Orchestrated stakeholder interactions to ensure alignment of objectives and drive successful project outcomes.
- Facilitated customer satisfaction by addressing disputes swiftly, fostering transparent communication, and ensuring exceptional service quality.
- Managed non-competitive staffing actions, ensuring swift processing to support workforce needs.
HR Generalist
Department of Defense
Fort Meade, MD
05.2015 - 10.2017
- Crafted and launched comprehensive HR policies to promote employee engagement.
- Executed detailed inquiries into employee relations concerns, focusing on achieving just resolutions.
- Reviewed project timelines and established service computation dates, enhancing scheduling accuracy and efficiency.
- Processed Military Deposits.
- Facilitated onboarding programs to ensure seamless integration of new hires into the organization.
Supervisor
Verizon Wireless
Hanover, MD
04.2005 - 05.2014
- Supervised daily functions, guaranteeing alignment with organizational policies and procedural guidelines.
- Provided coaching and support to team members, driving skill enhancement and elevating performance standards.
- Assessed employee performance regularly, providing targeted feedback to support professional growth and skill enhancement.
- Facilitated the development of training initiatives for new hires, focusing on optimizing onboarding workflows and accelerating productivity.
- Supervised daily operations, facilitating seamless workflow and adherence to task schedules.
Education
Bachelor of Science - Public Administration
Virginia State University
PetersburgSkills
- Team coordination
- Task delegation
- Meeting facilitation
- Cross-functional collaboration
- Strategic issue analysis
- Effective problem resolution
Accomplishments
- Supervised team of 10 staff members.
- Documented and resolved staffing waiver delays which led to a 20 percent faster processing time.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
SHRM,CP
Timeline
Staff Officer
Department of Defense
01.2023 - Current
Section Chief, Internal Staffing
Department of Defense
01.2021 - 01.2023
Prorgram Manager, Internal Staffing
Department of Defense
12.2019 - 01.2020
Controlled Acces Specialist
Government Service Group
02.2019 - 10.2023
HR Generalist
Department of Defense
05.2015 - 10.2017
Supervisor
Verizon Wireless
04.2005 - 05.2014
Bachelor of Science - Public Administration
Virginia State University