SABRINA J. AMBROSE
Newark,NJ
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Assistant
LISC New Jersey
07.2022 - 02.2025
- Provided executive-level administrative support to the Executive Director, managing calendar scheduling, travel, and correspondence.
- Assisted in grant application processes, providing comprehensive support for funding proposals and documentation preparation.
- Tracked grant applications and funding reports, ensuring timely submissions and compliance with internal and external deadlines with 90% accuracy.
- Planned and executed major events, meetings, and vendor logistics to ensure smooth operations.
- Maintained detailed records, expense tracking, and document organization for high-volume projects.
- Fostered effective communication between departments and external stakeholders while maintaining strict confidentiality.
- Developed and maintained project schedules, ensuring timely completion of deliverables and adherence to deadlines.
Administrative Assistant
Volunteer Lawyers for Justice
12.2020 - 07.2022
- Supported HR and Finance teams with scheduling, document management, and invoice tracking.
- Monitored grant tracking calendar for applications and reporting cycles.
- Drafted letters and donor communications while ensuring confidentiality of sensitive data.
- Coordinated scheduling for legal consultations, enhancing client engagement and service efficiency by 90%
- Managed case documentation, ensuring accuracy and compliance with legal standards.
- Streamlined communication between clients and attorneys, facilitating timely information exchange.
- Developed and maintained filing systems, improving accessibility of legal records.
Customer Care Agent
HelloFresh
09.2017 - 12.2020
- Delivered professional support in a fast-paced customer service environment with consistent accuracy and empathy.
- Collaborated with internal teams to resolve escalated service issues efficiently.
- Maintained thorough documentation and contributed to improved issue resolution times.
- Resolved customer inquiries through multiple channels, enhancing satisfaction and loyalty.
- Collaborated with cross-functional teams to address complex issues and improve service quality.
- Built rapport with clients, resulting in increased customer loyalty and positive feedback.
- Managed over 50 calls per day
Clerical Assistant
Express Newark
01.2017 - 09.2017
- Managed daily office operations, ensuring efficient workflow and timely completion of tasks.
- Developed and implemented organizational systems for document management and filing processes.
- Assisted in scheduling appointments, meetings, and events to optimize team productivity.
- Coordinated communication between departments to streamline project updates and information sharing.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Science - Paralegal Studies
Kaplan University
Davenport, IASkills
- Executive Calendar & Email Management
- Meeting & Travel Coordination
- Administrative Support
- Expense Reporting & Reconciliation
- Executive support
- Grant management
- Stakeholder communication
- Problem resolution
- Event planning
- Document organization
- Budget tracking
- Invoice processing
Certification
Certified Scrum Master (CSM) – Scaled Agile, Inc. (2025)
CAREER BREAK & PROFESSIONAL DEVELOPMENT
- February 2025 – Present
- Pursuing professional training through SkillUp NJ and LinkedIn Learning, focusing on executive support, Agile methodologies, and productivity optimization.
- Attending job fairs and professional networking events to explore new career opportunities and strengthen industry connections.
- Enrolled at BTII Institute to expand technical and project management knowledge through hands-on certification coursework.
Timeline
Program Assistant
LISC New Jersey
07.2022 - 02.2025
Administrative Assistant
Volunteer Lawyers for Justice
12.2020 - 07.2022
Customer Care Agent
HelloFresh
09.2017 - 12.2020
Clerical Assistant
Express Newark
01.2017 - 09.2017
Bachelor of Science - Paralegal Studies
Kaplan University