Sabrina Kinsella

Assessed needs of complex, high-risk members with physical, mental, and behavioral health challenges and formulated comprehensive care plans.

Facilitates communication and advocates on behalf of members between family, physicians, and healthcare facilities.

Assisted members experiencing neurological and behavioral health conditions. Participate in or facilitate Adult Recovery Teams (ARTs) and meetings.

Disease Management Lead in areas behavioral health barriers and condition management in areas of chronic pain, cardiovascular disease, diabetes, COPD, anxiety, schizophrenia and spectrum related disorders.

Team Lead for Digital Care Management application Wellframe.

Developed personalized care plans to meet individual needs and support recovery. Collaborated with various teams to provide comprehensive assistance for members with complex psychiatric backgrounds.

Facilitated education for members and families on preventive care procedures, healthcare provider instructions, treatment options, referrals, treatment regimens, and healthcare benefits. Supported mental and behavioral health activities, including crisis call handling, mental health first aid training, field safety, de-escalation practices, and medication monitoring.

Oversaw the integration of community resources, encompassing medical, behavioral, and social services. Managed service authorization processes for members and care managers, aligning services with comprehensive assessments and individualized plans, including meals, employment, education, housing, transportation, and daily living activities.

Achieved improved member satisfaction by streamlining referral processes to match individual needs. Strengthened community resource connections to ensure members access necessary services. Enhanced overall service delivery through effective provider identification and support.

Supported documentation accuracy in electronic care management system. Assisted in promoting compliance with NCQA clinical guidelines and state/federal regulatory frameworks to improve care management processes.

Delivered strategic feedback to leadership on enhancing quality of care and service delivery

Served as therapist in outpatient, intensive outpatient, residential, crisis, and detox settings.

Commitment to culturally responsive and trauma-informed care. Provide culturally sensitive treatment approaches

Conducts individual and group therapy sessions to educate patients regarding psychological, emotional, or substance abuse problems

Offered short term Utilization Review Supervisory support related to prior authorization submissions. Performed behavioral health medical record review for residential treatment pre-admission.

Conducted individual sessions, facilitate group counseling and didactic educational presentations

Completed comprehensive behavioral health assessments and individualized treatment plans, ensuring compliance with regulatory requirements and unique client need.

Evaluated the effectiveness of treatment through the ongoing assessment of the client and his/her natural supports that may result in modification to the service plan.

Coordinated care with other recovery and community-based service providers, engage in case management activity by sending referrals, completing documentation necessary to secure services, maintain chart compliance, etc.

Include family and natural supports in the client’s treatment, per the client’s preference.

• Assessed patient's needs, abilities and behavior using a variety of methods including interviews and direct observation of behavior.
• Participate and facilitate Child Family Team (CFT) meetings
• Integrated social, medical and psychotherapeutic data in order to form a treatment plan and provide appropriate interventions (therapy, psychoeducation, crisis intervention, skill training, etc.)
• Established short term and long term treatment objectives.

Utilized clinical techniques like motivational interviewing, CBT, and other modalities to guide clients toward recovery

• Promote positive coping techniques, self-reflection, and healthy interpersonal relationships.

Maintained intensive program caseload of 20 adult clients in the Tenderloin District who display acute clinical presentation and are high utilizers of emergency services

Provide outpatient clinic services to dual diagnosed adult populations (aged 18-60), typically homeless and living mental illness and a substance abuse diagnosis. Employ the mental health recovery model

Partnered with Community Behavioral Health Services (CBHS), Psychiatric Emergency Services (PES) and Jail Psychiatric Services (JPS). Collaborate with the patient in the development of a written treatment plan. Include patient and family involvement in assessment, treatment, education and discharge planning.

• Assisted students in identifying educational and career objectives. Guided students in understanding available services and enrolling in degree programs. Educated community about all post secondary education systems that could best suit their goals and needs
• Ensured accuracy and completeness of student records in compliance with legal, district, and administrative regulations.
• Assisted students with educational decisions including course selection, class scheduling, and registration. Supported students in adjusting to school environments, improving attendance, and developing effective study habits and technology utilization. Guided students in career planning to align their academic goals with future aspirations.
• Leveraged knowledge of community resources to facilitate effective referrals.
• Demonstrated awareness and understanding of ethnic cultural and socioeconomic influences on diverse populations.

• Facilitated student development and well-being as school counselor at Mattos Elementary.
• Supported students in school-based and county clinic environments. Assisted clients aged 0-21 with diverse challenges. Conducted crisis assessments and offered support to children and families.
• Provided comprehensive outpatient counseling services for individuals, families, and groups in office, school, and home settings.
• Spearheaded engagement initiatives with diversion program and mandated probation clients to enhance compliance and support rehabilitation efforts.
• Provided therapy services to individuals and groups in school and clinic settings. Documented sessions accurately and promptly.
• Spearheaded collaboration among psychiatrists, psychologists, probation officers, and school personnel to enhance student support services.