Sabrina Kolanda
West Point
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Store Manager
Starbucks
08.2024 - Current
- Managed a team of 10+ baristas and shift leaders
- Developed schedules working through staffing challenges, strict availability and scheduling changes
- Handled ordering deliveries
- Followed all state (health) and Starbucks standards
- Set up launches
- Handled cash, safe fund, deposits etc
- Counted and maintained steady inventory
Shift Manager
Starbucks
08.2023 - 08.2024
- Responsible for providing excellent customer service and creating a pleasant environment for guests
- Assisted in managing and monitoring the use of resources such as materials, machines and products
- Operated the cash register efficiently and accurately
- Ensured that safety regulations and quality control standards were met
- Resolved conflicts between workers and addressed any other issues that arose
Crew Member
Culver's
05.2022 - 07.2023
- Responsible for providing excellent customer service and creating a pleasant environment for guests
- Followed all safety and sanitation guidelines when preparing and serving food
- Stocked and organized food supplies in the kitchen
- Operated the cash register efficiently and accurately
- Handled customer complaints professionally and responded to customer inquiries courteously
- Worked as a team member to ensure the restaurant ran smoothly and efficiently
Education
Bachelors - Business Management and Marketing
PennFoster
08.2024
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Cash management
- Inventory management
- Employee training
- Shift scheduling
- Opening and closing procedures
- Special events
Timeline
Store Manager
Starbucks
08.2024 - Current
Shift Manager
Starbucks
08.2023 - 08.2024
Crew Member
Culver's
05.2022 - 07.2023
Bachelors - Business Management and Marketing
PennFoster
Similar Profiles
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks
Aaliyah WrightAaliyah Wright
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Carter DalbyCarter Dalby
Crew Member at ChipolteCrew Member at Chipolte