Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Sabrina Korir

Columbia,SC

Summary

Seeking a position in the medical field where I utilize my medical training. Seeking a position where I can utilize my customer service experience. Passionate Teaching Assistant offering two -years background working with students in special needs in high school. Skilled in assisting teachers with classroom functions, lesson planning, and individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Teaching Assistant

Lexington One
09.2023 - Current
  • Supported classroom activities, tutoring, and reviewing work.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
  • Partnered with teachers to plan and implement lessons following the school's curriculum, goals, and objectives.
  • Worked with teachers to optimize learning plans based on student test grades and evaluations.

Direct Support Professional

Babcock Center, Inc.
06.2014 - 11.2023
  • I work with individuals with mental disabilities, i assist with daily living
  • I also transport the individuals in an state handicap vehicle
  • Administered medication as directed by physician.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted disabled clients to support independence and well-being.

Customer Service Representative

Palmetto GBA
09.2012 - 06.2014
  • Responded to customer requests for products, services, and company information.
  • Participate in team meetings to support efficient patient care management.
  • Support the needs of clinics to make recommendations for changes as necessary.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Maintain successful communication with the patient, VA medical center, providers and outpatient discharge to manage a system for follow-up care, results to test.


Customer Service Representative

WNS Global Services
09.2009 - 01.2012

Helped deliver accurate tracking and data collection to provide the best care for customers.

  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Found Solutions using problem-solving skills by being a great listener and critical thinker
  • Tracked customer service cases and updated service software with customer information.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Corrected any Errors, including misapplied payments. Billing Errors and Account Updates ensured properly maintained accounts, credit scores, and information.

Education

1 Year of College or a Technical or Vocational School - Medical Terminology

Midlands Technical College

High School Diploma - General High School Curriculum

Eau Claire High School

Master of Science - Public Health

University of Phoenix
Tempe, AZ
11.2025

Bachelor of Science - Health Administration

University of Phoenix
Tempe, AZ
11.2023

Skills

  • 40wpm (6 years)
  • Phlebotomy
  • Vital Signs
  • Nursing
  • Venipuncture
  • Five years of excellent customer service Hard working, highly motivated team player Dependable

Certification

  • Basic Life Support (BLS) - 08/2017
  • Patient Care Technician - 08/2026
  • Driver's license
  • CNA License, South Carolina Nurse Aide Registry, 09/01/2010, 09/01/2012
  • Patient Care Technican License, Midlands Technical College, 06/01/2012

Additional Information

I enjoy healthcare, it's my passion. After completing school, I would like to become a Registered Nurse

Timeline

Teaching Assistant

Lexington One
09.2023 - Current

Direct Support Professional

Babcock Center, Inc.
06.2014 - 11.2023

Customer Service Representative

Palmetto GBA
09.2012 - 06.2014

Customer Service Representative

WNS Global Services
09.2009 - 01.2012

1 Year of College or a Technical or Vocational School - Medical Terminology

Midlands Technical College

High School Diploma - General High School Curriculum

Eau Claire High School

Master of Science - Public Health

University of Phoenix

Bachelor of Science - Health Administration

University of Phoenix
Sabrina Korir