Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sabrina Lee

Cincinnati,OH

Summary

Dedicated and results-driven Process Assistant with 8+ years of progressive leadership experience at Amazon across fulfillment center and sortation operations. Proven ability to lead and develop large teams of 100+ associates, optimize building-wide operations, and execute contingency planning to ensure seamless package flow and delivery. Skilled in robotics, dock management, MHE coordination, and volume forecasting, with a track record of driving efficiency, meeting performance targets, and mastering complex operational processes.

Professional with strong foundation in process management and operational support. Proven track record of optimizing workflows and facilitating team collaboration to achieve results. Known for reliability and adaptability in dynamic environments. Proficient in process documentation and quality control.

Overview

8
8
years of professional experience

Work History

Process Assistant: Flow

KCVG
02.2024 - Current
  • Manage building-wide labor allocation, volume tracking, and contingency planning at a high-volume Sortation/AIR site.
  • Directly assist in allocating labor across fingers and outbound dock to balance workload, reduce bottlenecks, and ensure on-time truck and air departures.
  • Partner with RME and leadership to resolve MHE issues, minimizing downtime and improving productivity.
  • Support senior leadership in monitoring building metrics, anticipating challenges, and maintaining consistent workflow across all departments.
  • Mentored other Tier 1 associates on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.

Process Assistant: Ship Dock

KCVG
10.2022 - 02.2024
  • Directed 100+ associates daily, managing outbound dock operations
  • Oversaw the shipping of 200,000+ packages per night, ensuring accurate and on-time departure to meet customer promise.
  • Trained and developed associates in dock processes, safety protocols, and quality standards.

Process Assistant: AR Robotics

KCVG
03.2022 - 10.2022
  • Developed expertise in AR sorters, Robins, and Artemis stations at the AR robotics floor.
  • Improved robotic workflow efficiency by identifying and addressing bottlenecks.
  • Partnered with RME to enhance reliability of automated systems and reduce operational delays.

Process Assistant: Receive Dock

CVG1 (Fulfillment Center)
05.2021 - 03.2022
  • Promoted to PA role leading receive dock operations at a fulfillment center.
  • Managed 100+ associates in stow and waterspider roles, driving inbound freight flow.
  • Implemented process improvements that reduced cycle times and increased accuracy.

Tier 1 Associate – CVG1 (Fulfillment Center)
08.2017 - 05.2021
  • Excelled in multiple Tier 1 roles at the fulfillment center, consistently exceeding quality and productivity standards.
  • Recognized for reliability, problem-solving, and leadership potential, earning promotion to PA.

Education

High School Diploma - Graduate

Skills

  • Leadership & Team Development
  • Robotics (Robins, Artemis, AR Sorters)
  • Process Improvement & Contingency Planning
  • Dock & Freight Management
  • Labor Allocation & Volume Forecasting
  • MHE Issue Resolution & Safety Compliance
  • Cross-Functional Collaboration (RME, Flow, AR, Outbound, Inbound)
  • Assignment delegation
  • Management support
  • Workflow management

Languages

English
Native or Bilingual

Timeline

Process Assistant: Flow

KCVG
02.2024 - Current

Process Assistant: Ship Dock

KCVG
10.2022 - 02.2024

Process Assistant: AR Robotics

KCVG
03.2022 - 10.2022

Process Assistant: Receive Dock

CVG1 (Fulfillment Center)
05.2021 - 03.2022

Tier 1 Associate – CVG1 (Fulfillment Center)
08.2017 - 05.2021

High School Diploma - Graduate

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Sabrina Lee