Sabrina Lester
Las Vegas,NV
Summary
Warehouse Associate experienced in materials handling, storage management, and shipment preparation. Delivered accurate inventory counts and maintained detailed warehouse records while efficiently picking orders and assembling pallets. Customer Service Specialist skilled in prioritizing tasks in fast-paced environments and effectively resolving escalated support issues while contributing to team goals.
Overview
10
10
years of professional experience
Work History
Member Support Representative
MetLife Legal Plans
Henderson, Nevada
11.2023 - 09.2025
- Answered member calls about legal plan benefits, coverage, and account questions.
- Reviewed plan details and explained eligibility using MetLife Legal Plans policies.
- Guided members through legal service requests and appointment scheduling steps.
Warehouse Worker
Ahern Rentals
Las Vegas, Nevada
02.2017 - 11.2023
- Managed inventory by counting, tracking, and organizing warehouse stock to ensure accurate supply availability.
- Conducted thorough inspections of rental equipment to identify damage, missing parts, or safety issues. — checking rental equipment for damage, missing parts, or safety issues.
- Shipping and receiving — checking incoming deliveries and verifying items against paperwork.
- Ensured cleanliness and organization of warehouse areas to facilitate a safe working environment. and organization in warehouse and storage areas to promote safety and efficiency. — keeping the warehouse and storage areas neat and safe.
- Selected and gathered equipment, tools, and parts from inventory for fulfilling customer orders. — locating equipment, tools, and parts for customer orders.
- Managed shipping and receiving processes by checking incoming deliveries and verifying items against documentation. — checking incoming deliveries and verifying items against paperwork.
- Updated and maintained accurate inventory records, documenting all movements of equipment in the warehouse. — updating inventory records and documenting equipment movements.
Cashier/Customer Service
Sam’s Club
Las Vegas
02.2016 - 02.2017
- Managed cash handling to ensure efficient customer service, card, and mobile transactions with accuracy
- Processed customer payments at checkout using point-of-sale register
- Supported team members during busy periods at retail checkout
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Cashier/Customer Service
Kohls
Las Vegas
06.2015 - 02.2017
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bonanza High School
Las VegasSkills
- Customer relationship management
- Appointment coordination
- Customer account management
- Inventory management
- Shipping receiving
- Warehouse safety
- Team collaboration
- Strong teamwork
Timeline
Member Support Representative
MetLife Legal Plans
11.2023 - 09.2025
Warehouse Worker
Ahern Rentals
02.2017 - 11.2023
Cashier/Customer Service
Sam’s Club
02.2016 - 02.2017
Cashier/Customer Service
Kohls
06.2015 - 02.2017
Bonanza High School