Sabrina Long
Cypress,TX
Summary
Dynamic professional with a proven track record at Cypress Trail Hideout, excelling in customer service and laser safety protocols. Skilled in conflict resolution and calibration techniques, I significantly enhanced client satisfaction and safety standards. Expert in leveraging device sterilization and time management to achieve optimal results and exceed employer expectations.
Overview
4
4
years of professional experience
Work History
Certified Laser Technician
Laser and Glow
Spring, TX
11.2023 - 01.2025
- Set up rooms, equipment and stations for clients and restocked areas between appointments.
- Applied lotions, creams and tonics directly to client skin and advised on at-home use.
- Monitored patients during treatments, providing comfort measures when necessary.
- Prepared clients for treatments and answered questions to improve comfort level.
- Performed laser vein therapy and laser hair removal procedures.
- Assessed client needs and recommended skin care and anti-aging products.
- Calibrated and tested lasers prior to use on clients, verifying proper functioning of all components.
- Kept equipment clean and sanitized to protect patients from infection risks.
Server
Cypress Trail Hideout
Cypress, TX
08.2024 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took orders from customers accurately and in a timely manner.
- Explained menu items, describing ingredients and cooking methods upon request.
- Ensured that each guest was served courteously, quickly, and efficiently.
Call Center Representative
Low T Center LLC
Spring, TX
12.2021 - 11.2025
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Maintained strong call control and quickly worked through scripts to address problems.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
Education
Laser License - Laser
Texas Laser Institute
Houston, TX11-2023
Skills
- Item promotion
- Calibration techniques
- Device sterilization
- Conflict resolution techniques
- Laser safety protocols
- Customer service
- Time management
Timeline
Server
Cypress Trail Hideout
08.2024 - Current
Certified Laser Technician
Laser and Glow
11.2023 - 01.2025
Call Center Representative
Low T Center LLC
12.2021 - 11.2025
Laser License - Laser
Texas Laser Institute
Similar Profiles
Makayla VilonaMakayla Vilona
Receptionist at Glow Laser AestheticsReceptionist at Glow Laser Aesthetics
Frances WebbFrances Webb
Lead Licensed Esthetician at Glow Laser and BeautyLead Licensed Esthetician at Glow Laser and Beauty
Martin CamajMartin Camaj
Business Development Manager at EMP / Aeon Laser USA / HSG LaserBusiness Development Manager at EMP / Aeon Laser USA / HSG Laser