Sabrina Lopez
Long Beach,MS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a warehouse position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
J & J Collectives
John Montagna
01.2015 - Current
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Customer Service Representative
Olgas
05.2011 - 07.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered prompt service to prioritize customer needs.
- Managed timely and effective replacement of damaged or missing products.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
No Degree -
Uei
Gardena, CA01.2013
No Degree - 9-11
Wilson Wildrow High School
Long Beach Ca03.2012
Diploma -
Dana Middle School
1501 S Carrillo Ave, San Pedro Ca 9073103.2009
Skills
- Stocking and Replenishing
- Shipping and Receiving Understanding
- Order Processing
- Customer Service
- Store Maintenance
- Multi-Line Phone Talent
- Product Packaging
- Restock Shelves
- Tag Products
- Prepare Orders
Timeline
J & J Collectives
John Montagna
01.2015 - Current
Customer Service Representative
Olgas
05.2011 - 07.2014
No Degree -
Uei
No Degree - 9-11
Wilson Wildrow High School
Diploma -
Dana Middle School
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