Sabrina Lopez Diaz
Orlando,FL
Summary
An earnest and strategic individual offering experience in real estate sales, contract coordination, and customized customer service. Adept at quickly learning new technologies. Known by supervisors to be a dependable and driven employee who succeeds by making personal connections with clients. Meticulous and detail-oriented.
Overview
3
3
years of professional experience
Work History
Resident Specialist
American Campus Communities
06.2023 - Current
- Utilize Salesforce CRM to draft and edit lease contracts for 7700-tenant Disney-partnered property.
- Interpret MRI reports then explain transactions to tenants.
- Organize and execute promotional events including creating budgets and coordinating with vendors.
- Assist in property operational projects and optimize administrative duties.
- Mediate tenant disagreements and policy violations.
Leasing Agent
American Campus Communities
09.2021 - 06.2023
- Toured property with prospective tenants and edited their profile, status, and leases on Salesforce software.
- Generated $1.2 million in revenue by converting prospects to leaseholders with warm approach and consistent follow-up.
- Assisted marketing team with area research and surveys, social media postings, promotional campaigns, and guerilla marketing events.
- Ran additional clerical processes such as auditing files and writing reports.
Host
Tavistock Restaurant Collection
11.2020 - 08.2021
- Took reservations by phone, walk-in, and OpenTable when leading weekend night shifts of over 500 guests.
- Maximized guest experience despite COVID-19 regulations.
- Worked with managers and servers to quickly resolve customer service issues.
Education
Bachelor of Science - Integrated Business
University of Central Florida
Orlando, FL05.2023
High School Diploma -
Lake Nona High School
Orlando, FL05.2020
Skills
- Salesforce User Management
- MRI Real Estate Accounting Software
- Microsoft Office
- Real Estate Sales and Presentations
- Event Organization
- Contract Law
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Native or Bilingual
Timeline
Resident Specialist
American Campus Communities
06.2023 - Current
Leasing Agent
American Campus Communities
09.2021 - 06.2023
Host
Tavistock Restaurant Collection
11.2020 - 08.2021
Bachelor of Science - Integrated Business
University of Central Florida
High School Diploma -
Lake Nona High School
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